Incident Manager
Found in: Whatjobs IN C2 - 1 week ago
Experience: 6 -9 years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application monitoring.Responsibilities:Lead the incident management team for prompt issue resolution.Initiate incident bridge and co-ordinate with multiple stake holders. Send out biz communication during the incident management process.Follow the application team to implement preventive measures to minimize recurring incidents.Document incidents tickets with resolutions, and preventive measures.Knowledge on Payments and cards domain (POS, Clearance and Settlement , Authentication/Authorization, Funding Files etc.)Good knowledge on SQL. Able to write Query and check DB Logs.Good knowledge on Incident management and ITIL process.Qualifications and Skills:Strong analytical and problem-solving skills.Proficiency in incident management tools and methodologies.Ability to work under pressure in a fast-paced environment.Certifications in incident management or relevant areas are advantageous.Primary Location Pune, Maharashtra, India Job Type Experienced Primary Skills Incident Management Years of Experience 8 Travel No
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Incident Manager
Found in: Talent IN C2 - 2 weeks ago
Pune, India Virtusa Full timeIncident Manager - CREQ185419 Description Experience: 6 -9 years of experience Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust...
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Incident Manager
Found in: Whatjobs IN C2 - 2 weeks ago
pune, India Virtusa Full timeIncident Manager - CREQ185419 Description Experience: 6 -9 years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust...
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Incident Manager
Found in: beBee S IN - 4 weeks ago
Pune, India Ensono Full timeIncident ManagerPune, IndiaJR010088 About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services...
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Manager - Enterprise Incident Management
Found in: Whatjobs IN C2 - 2 days ago
Pune, India Jobs for Humanity Full timeJob DescriptionPosition Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Computer ScienceTravel Percentage :0%ITIL Manager - Major Incident Manager – 12-15 Yrs - PuneAbout this Team:The Incident Management team will be responsible for end-to-end incident management for our clients. The team will...
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Manager - Enterprise Incident Management
Found in: Whatjobs IN C2 - 2 days ago
Pune, India FIS Full timePosition Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Computer ScienceTravel Percentage :0%ITIL Manager - Major Incident Manager – 12-15 Yrs - PuneAbout this Team:The Incident Management team will be responsible for end-to-end incident management for our clients. The team will handle issues...
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Incident Manager-3
1 week ago
Pune, Maharashtra, India Ensono Full timeSome of the things you will you be doing: Manage the process to restore normal service operation as quickly as possible to minimize the impact to business operations Provide a verbal summary of the business impact and urgency of the incident to call participants Provide to the technical bridge participants specific details of the incident with steps to...
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Manager - Enterprise Incident Management
Found in: beBee jobs IN - 4 days ago
Pune, Maharashtra, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%ITIL Manager - Major Incident Manager – 12-15 Yrs - PuneAbout this Team:The Incident Management team will be responsible for end-to-end incident management for our clients. The team will handle...
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Manager - Enterprise Incident Management
Found in: Whatjobs IN C2 - 2 days ago
pune, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0% ITIL Manager - Major Incident Manager – 12-15 Yrs - Pune About this Team: The Incident Management team will be responsible for end-to-end incident...
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Manager - Enterprise Incident Management
Found in: Whatjobs IN C2 - 2 days ago
pune, India Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0% ITIL Manager - Major Incident Manager – 12-15 Yrs - Pune About this Team: The Incident Management team will be responsible for end-to-end incident management for our...
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Manager - Enterprise Incident Management
Found in: Talent IN C2 - 4 days ago
Pune, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0% ITIL Manager - Major Incident Manager – 12-15 Yrs - Pune About this Team: The Incident Management team will be responsible for end-to-end incident management for our...
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Manager - Enterprise Incident Management
Found in: Talent IN C2 - 4 days ago
Pune, India Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%ITIL Manager - Major Incident Manager – 12-15 Yrs - PuneAbout this Team:The Incident Management team will be responsible for end-to-end incident management for our clients. The...
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Manager - Enterprise Incident Management
Found in: beBee S IN - 4 days ago
Pune, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%ITIL Manager - Major Incident Manager â 12-15 Yrs - PuneAbout this Team:The Incident Management team will be responsible for end-to-end incident management for our clients. The team will...
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Enterprise Incident Manager
Found in: beBee jobs IN - 6 days ago
Pune, Maharashtra, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Enterprise Incident Manager - 24/7 Rotational ShiftsAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in...
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IT Service Management Analyst
Found in: Whatjobs IN C2 - 7 days ago
pune, India SAS Full timeIT Service Management Analyst (Major Incident Manager) Job Locations IN-Pune Requisition ID 20060004 Job Category Information Technology Travel Requirements None As an Incident Manager, a member of IT Service Management pool within the SAS 24x7 Global Operations Center, you will participate in operational and transformational initiatives as...
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IT Service Management Analyst
Found in: Talent IN C2 - 7 days ago
Pune, India SAS Full timeIT Service Management Analyst (Major Incident Manager) Job Locations IN-Pune Requisition ID 20060004 Job Category Information Technology Travel Requirements None As an Incident Manager, a member of IT Service Management pool within the SAS 24x7 Global Operations Center, you will participate in operational and transformational initiatives as related...
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Technology Services Supervisor(Incident Management)
Found in: Talent IN C2 - 7 days ago
Pune, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...
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Technology Services Supervisor(Incident Management)
Found in: Talent IN C2 - 7 days ago
Pune, India Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...
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Technical & Business Operations Analyst(IM , incident management )
Found in: Whatjobs IN C2 - 6 days ago
Pune, India Amdocs Full timeIn one sentenceThe role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit.What will your job look like?• You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.• You will ensure that all...
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Technical & Business Operations Analyst(IM , incident management )
Found in: Talent IN C2 - 1 week ago
Pune, India Amdocs Full timeIn one sentence The role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit. What will your job look like? • You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution. • You will...
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Technical & Business Operations Analyst(IM , incident management )
Found in: Whatjobs IN C2 - 7 days ago
pune, India Amdocs Full timeIn one sentence The role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit. What will your job look like? • You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.• You will...