HR Operations Advisor

Found in: Whatjobs IN C2 - 2 weeks ago


Delhi, India People Tech Group Inc Full time
Job Description:

Experience - 2 to 5 years

HR Services delivery center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR Systems & support employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)

Key Accountabilities:• Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity• Respond & resolve queries in a timely & accurate manner with employee experience at the core.• Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.)• Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements• Follow the Desktop Procedures / KB articles defined for every transaction/query• Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools• Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
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