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Sales Operations Analyst
2 months ago
We’re a professional, dedicated team operating in every major market across the globe, with a knack for helping businesses thrive and expand. We offer our payroll, employer of record (EOR) and accounting services to businesses of all sizes in over 100 countries — and counting
TopSource Worldwide brings a level of service and business value to midsize companies that was previously only available to the largest global corporations. Our services are easy to deploy, affordable and scalable — from payroll and accounting functions to complete employer of record (EOR) solutions. We enable organizations to scale quickly, utilizing talent wherever they find it, by providing the skills, knowledge and capability they do not possess to help them grow internationally and set up and run their business in new locations, quickly and compliantly.
We champion and invest in our people and provide a supportive environment with a no-blame culture. For our clients, we are a trusted partner and operate in a consultative and collaborative way to drive win-win outcomes at every opportunity.
About the Role
As a Data Analyst in Sales Operations, you'll dive deep into complex sales data, uncovering patterns and insights that will directly influence our company's success. Your analysis will be key to identifying sales trends, optimizing our operations, and forecasting future sales, ultimately driving growth and innovation. In this role, you'll have the opportunity to collaborate with dynamic teams, support critical decision-making processes, and make a tangible impact on our sales performance. Get ready to be at the forefront of our company's growth journey
Key Responsibilities
Data Collection and Management:
Extract data from various sales databases and CRM systems.
Ensure data integrity by validating and cleaning data from disparate sources.
Maintain and update data repositories with accuracy.
Data Analysis and Reporting:
Utilize statistical techniques to interpret sales data and generate actionable insights.
Create visualizations and reports using tools such as Power BI, Tableau, or Google Data Studio.
Prepare and present reports, dashboards, and visualizations.
Develop and distribute weekly, monthly, and quarterly performance reports to stakeholders.
Sales Performance Metrics:
Track and analyze sales KPIs such as revenue growth, pipeline health, win/loss rates, and customer acquisition cost.
Benchmark sales performance against targets and industry standards.
Monitor sales productivity and efficiency metrics to identify areas for improvement.
Forecasting and Trend Analysis:
Build and refine sales forecasting models using historical data and market trends.
Conduct trend analysis to predict future sales patterns and potential market changes.
Evaluate the impact of seasonal trends, economic conditions, and competitive actions on sales performance.
Process Optimization:
Identify inefficiencies in the sales process and recommend improvements.
Develop and implement strategies to streamline sales workflows and increase operational efficiency.
Collaborate with the sales team to enhance data-driven decision-making.
Cross-Functional Collaboration:
Work closely with sales managers, marketing teams, and finance departments to align data analysis with strategic objectives.
Provide data insights to support sales campaigns, product launches, and promotional activities.
Facilitate meetings to discuss data findings and collaborate on action plans.
Ad-Hoc Analysis:
Address specific business questions and provide timely analysis on various projects.
Support special initiatives by conducting targeted research and analysis.
Present findings and recommendations to senior leadership and other stakeholders.
Overall you will be helping us with
Strategy Development and Planning–
Keyword Research and Analysis –
Competitor Analysis –
Performance Tracking & Reporting
What we're looking for -
Must Have :
Fluent Communication
Exceptional analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
Strong leadership and team management skills, with a track record of mentoring and developing talent.
Excellent communication and presentation skills, with the ability to interact effectively with stakeholders at all levels.
Proficiency in Microsoft Excel and other data analysis tools.
At least 2-5 years of experience in a data analysis role, preferably within sales operations or a similar field. Proven track record of using data to drive business decisions and improvements.
Bonus Points For :
Proficiency in data analysis tools (e.g., Excel, SQL) and data visualization software (e.g., Power BI, Tableau).
Experience with CRM systems (e.g., Hubspot) and sales management tools.
Knowledge of statistical analysis techniques and forecasting methods
