Service Reliability Engineer

2 weeks ago


Bengaluru, India Oracle Full time
Department DescriptionThe ERP/JD Edwards DevOps division provides continuous support to Product Development, Quality and Product Management teams. Additionally, the team continuously strives to develop new standards and procedures to provide quality guidance and methods.Role Objective:In this role you will work closely with Development, Quality and Release engineering teams to support, maintain & configure environments – includes building & deploying applications & tools, configuring, product mastering & delivery, patching and troubleshooting across various operating systems and database servers. In addition to this, you will also be responsible for supporting ongoing automation projects towards developing a provisioning system and also responsible for framework enhancements. Also, should be able to handle complex projects and to train and mentor junior team members.Role Summary: Qualifications and Special skillsQualificationPossess / / / / MCA degree in a field relevant to functional areaPossess 5-10 years JD Edwards CNC experienceDemonstrate excellent knowledge of functional areaPossess excellent written and oral communication skillsSelf-motivated with the ability to work well both in groups and independently.Attention to details & strong analytical and engineering skills.Demonstrate good project management and decision-making skillsSpecial SkillsVersatile experience in application management & support, user interaction and issue resolution.Rich knowledge in JD Edwards Enterprise One (Xe, , , ,

installation, upgrade, CNC administration, technical and development tools, Oracle, SQL databases.Exposure & working experience in Linux, Windows and iSeries AS/400 operating systemsE1 Tools UpgradePackage buildsWeblogic & WebSphere administrationExtensive multi-foundation experience, ESU’s (planner & non-planner) software updates (ASUs), baseline and tools release upgrade/rolling back to existing release.Rolling down E1 Interoperability methodologies like BSSV server, RTE Transaction server into E1 architecture, setup and configuration, troubleshooting.Real time troubleshootingPerforming various types of security: User based, System based, Action security.Performed OCM modifications (local & Server) as when required.Worked on JDE Kernel configuration and recycling mechanism.Mapping path codes, Environments, data sources.Object Management Workbench (OMW) & development lifecyclesCareer Level - IC3ResponsibilitiesUnderstanding the existing processes for provisioning environments and working on automating the same.Setting up Web Servers, Database servers and clients, third party tools etcPatching environmentsWork closely with Engineering teams to create test and provisioning strategyMaintenance of hosted environmentsTest stack upgrades, includes OS, DB, Web Servers etcHandle service requests and troubleshooting of environmentsMaintain documentation.Operate both independently and as part of a team, often as the primary contact for Engineering teamsCooperate with others within and outside group who impact work processes to achieve group objectives

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