
Program management
1 day ago
Min 12 Years, 8+ years of experience in process excellence Worked in Customer Service environment , 24X7 operations Experience in L1/L2/L3 Support service desk operations or product support cloud/network/infrastructure support operations Prior work experience in any process Worked for Azzure/AWS/GCP Cloud Platform Prior work experience in MSFT Support process Worked for MSFT support partners, resellers or service providers Good knowledge of MSFT products and services example – EXO, SharePoint, Teams, Intune, Xbox, Dynamics 365, Office 365, Azzure Cloud Support Graduate pref. in Comp Sc stream with an MBA (preferred)
Role and Responsibilities Role : Service Delivery Program Lead Stream : Program Management Process Excellence Define framework for implementing Process Excellence plans and frameworks to ensure application of risk, quality management principles relevant to the context of the business Transformation: Identify high impact projects and work on transformation along with process owners to make process improvements using Quality principles like lean, Sig Sigma, NVA, Automation etc. Change Management: Plan and train resources to support transformation / improvement programs, interact with senior management of the Business unit to ensure trained resources are effectively deployed on new initiatives. Risk Management: Identify process level and engagement level risk by performing risk audit and discussion with process owners. Track implementation of mitigation plans to de-risk the processes. Benchmarking: Create platform for sharing best practices and implement industry best practices from standards and models in the engagement at vertical level. Continuously benchmark current SLAs to Industry best standards and drive towards industry leading metrics Improvements based on structured feedback mechanisms (CSAT, IPSAT etc.) : Support process owners to drive improvement plan for CSAT in the areas pertaining to delivery risk management. Responsible for Transactional Quality Control, Quality Assurance and Quality Improvement for the program- Set up frameworks , governance and reporting mechanism for all these functions Coordinates and partners with the client for glide path discussions for metrics improvement
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IT Program Manager
1 day ago
HAL Bangalore Airport, India ofi Full timeAbout UsWe are a global leader in food & beverage ingredients.Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where...
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Program Manager
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HAL Bangalore Airport, India Nielsen Full timeCompany DescriptionAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly...
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Group/Principal Program Manager
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HAL Bangalore Airport, India Adobe Full timeOur CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...
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Project/Program Management
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HAL Bangalore Airport, India Industrial Scientific Full timeJob Title:Scrum Master ObjectivesDo you want to serve a higher purpose? Are you looking for a career and not just another job? The people at Industrial Scientific are making a difference. We believe that great people working with great tools in a supportive environment can't help but deliver better products and services and do their best work for our...
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Management Trainee
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HAL Bangalore Airport, India Evolve Back Resorts Full timePosition:Management Trainee (MT) Location:Evolve Back Resorts (Pan-India) Joining:May 2026 About The ProgramThe Management Training Program at Evolve Back Resorts is our flagship initiative to identify, nurture, and develop exceptional talent for operations-level leadership roles. This 18-month program offers comprehensive exposure to resort operations,...
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IT Project Manager
1 day ago
HAL Bangalore Airport, India ofi Full timeAbout UsWe are a global leader in food & beverage ingredients.Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where...
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Internal Audit Manager
1 day ago
HAL Bangalore Airport, India Bloom Energy Full timeBloom Energy is looking for a Senior Audit Analyst/IA Manager to join the Internal Audit team. Reporting to the Senior Manager, Internal Audit, this role will help execute the company's Sarbanes-Oxley (SOX) regulatory requirements, assist with certain IA operational audits, provide guidance to the process owners, and promote collaboration among the internal...
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Manager, Software Engineering
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HAL Bangalore Airport, India The Network, A NAVEX Global Company Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business. At NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That's a serious impact.At NAVEX you will join our Product Engineering...
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Application Delivery Governance Manager
1 day ago
HAL Bangalore Airport, India AXA XL Full timeApp Delivery Governance ManagerGurgaon, Haryana, India The Application Delivery Governance Manager is responsible for maintaining governance frameworks and processes for Application Currency and Small Change within the organization. This role ensures that all applications align with Tech Debt and Software Obsolescence regulatory compliance, organizational...
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Assistant Product Manager
1 day ago
HAL Bangalore Airport, India Ingram Micro Full timePosition Summary:Work as liaison between vendors and organization; provides specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training; review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters; build and maintain positive relationships with vendors and...