Operations team lead

4 weeks ago

Hubli, India IGT Solutions Full time

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements.What You Would Be Doing?Team Leadership & Management: Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics.Performance Monitoring & Coaching: Reviewing and monitoring team performance regularly, focusing on KPIs such as quality, productivity, shrinkage, and attrition. Providing ongoing coaching and feedback to team members to enhance performance.Escalation Handling: Providing floor support and handling escalations to ensure swift resolution of complex.Process Improvement: Identifying process gaps and recommending improvements that can help increase team performance and client satisfaction.Training & Development: Coaching new team members and continuously working to enhance the skills of existing team members.Client & Stakeholder Interaction: Collaborating with clients to understand expectations and ensure standards are met, fostering strong relationships with both internal and external stakeholders.Target Management: Ensuring team meets set targets for KPIs such as AHT (Average Handling Time)Reporting & Documentation: Maintaining detailed records of team performance, issues, and resolutions to report back to senior management and clients.QualificationsEducation: Graduate in any discipline.Experience: At least 1 years of experience in Team handling with at least 1 year of experience managing teams.Skills:Strong leadership and supervisory abilities.Excellent written and verbal communication skills in English.Strong problem-solving and analytical skills.Ability to handle escalations and complex content issues.Proficiency in MS Office, particularly Excel.What's ExpectedProven ability to manage and lead a high-performing team in a fast-paced environment.Expertise in analyzing team performance, identifying areas for improvement, and implementing effective solutions.Strong communication and relationship-building skills with clients and internal stakeholders.Ability to work effectively in a 24x7 work environment and manage stretch targets.5 Days WorkingWhat Are You Signing Up For?Competitive salaryHealth and wellness programsCareer advancement opportunitiesComprehensive career development programsPromising career progression within a global companyA dynamic, world-class work culture that values innovation and teamworkTo Apply:

  • Team Lead

    1 day ago

    Hubli, India Capgemini Engineering Full time

    Team Lead - Camstar/Opcenter Techno-Functional Consultant (6 to 12 yrs exp.)Must Have Technical and Functional Skills:- Maintenance of Manufacturing Execution Systems (MES) on Siemens Opcenter MOM platform- Hands-on support experience in Opcenter MOM platform (Discrete Module preferred)- Experience in Siemens MOM platform including - Opcenter EX, APS, MOM...

  • Team Lead

    1 day ago

    Hubli-Dharwad, India Leap Full time

    About the Company :Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice.Location : WFOBranches : JaipurDesignation : Team Lead/Assitant ManagerThe charter for this role will include :Conduct onlineTelephonic and/or virtual counseling sessions with students...

  • Senior Digital Production

    3 days ago

    Hubli, India Tag Full time

    WHAT YOU OFFER USWe are seeking a Digital Production & AI Transformation Leader to help shape the next evolution of creative production for one of the world’s most advanced global capability centers in advertising and marketing services.This is not a conventional production role — it is a hybrid of creative technology, automation and operations...

  • Senior Digital Production

    4 days ago

    Hubli, India Tag Full time

    WHAT YOU OFFER USWe are seeking a Digital Production & AI Transformation Leader to help shape the next evolution of creative production for one of the world’s most advanced global capability centers in advertising and marketing services.This is not a conventional production role — it is a hybrid of creative technology, automation and operations...

  • Team Lead

    1 day ago

    Hubli-Dharwad, India Leap Full time

    About the Company : Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice. Location : WFO Branches : Jaipur Designation : Team Lead/Assitant Manager The charter for this role will include : - Conduct online - Telephonic and/or virtual counseling sessions...

  • Lead Engineer

    2 days ago

    Hubli, Karnataka, India Aequs Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionAequs Limited is a diversified contract manufacturing company that offers vertically integrated product solutions across the Aerospace, Toys, and Consumer Durable Goods industries. By leveraging its advanced manufacturing ecosystems, Aequs efficiently delivers supply chain solutions to a global customer base. Currently engaging over 4,000...

  • Lead Golang Developer

    3 weeks ago

    Hubli, India ValueLabs Full time

    Skill :- Lead Golang DeveloperExperience :- 10+YearsLocation :- Hyderabad Professional Experience: 10+ years of professional backend engineering experience, with at least 3-4 years in a formal Tech Lead or team leadership role.Go Mastery: Expert-level, hands-on proficiency in Go, with a deep understanding of its concurrency model, performance...

  • Lead Golang Developer

    3 weeks ago

    Hubli, India ValueLabs Full time

    Skill :- Lead Golang DeveloperExperience :- 10+YearsLocation :- Hyderabad Professional Experience: 10+ years of professional backend engineering experience, with at least 3-4 years in a formal Tech Lead or team leadership role.Go Mastery: Expert-level, hands-on proficiency in Go, with a deep understanding of its concurrency model, performance...

  • General Manager Operations

    2 weeks ago

    Hubli, Karnataka, India J S Management Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Responsibilities:* Lead factory ops, manufacturing & plant Garment Industry onlyAto Z Plant Operations of Garment (Woven )* Oversee production & plant operations.* Ensure operational excellence within misc industry.

  • Team Lead – Counselling

    1 week ago

    Bengaluru/bangalore Hubli Nagpur Patna, India RECEX Full time ₹ 8,00,000 - ₹ 20,00,000 per year

    Job Description:*About the Role* :We are looking for a Team Leader - I2C Counselling for our Bangalore, Nagpur, Hubli, Patna, Navi Mumbai, Lucknow Jaipur, Dehradun BranchYou will work with the leadership team and counsellors to drive numbers and fuel yours and Leap's growth.*The charter for this role will include* :● Meet Allotted Team targets ( Leads,...