Securities Services Operations

2 weeks ago


bangalore, India JPMorgan Chase & Co. Full time

Asset Servicing Announcement Capture team is responsible for announcing corporate action events for all Global markets. Primary SLA is to ensure all announcements are processed within 24 hours of receipt and are sent out to the underlying clients / subscribers

Job Responsibilities:

Responsible for processing & validation of Income & Mandatory Corporate actions. Own issues related to the Announcement Capture Utility and ensure timely escalation to both Operational and Risk leads Supervisory responsibilities for delivery of fund services trades operations BAU for the assigned location. Work with various internal teams to process transactions and resolve any exceptions on a timely manner. Respond to and resolve client inquiries on a timely manner Perform root cause analysis for their respective clients to increase STP and reduce client inquiries. Partner with client service teams to help change client behavior where required to remove manual processes. Strong understanding of Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution Partner with technology strategy team to help identify internal and external facing technology improvement opportunities. Ensure all day to day queries dealt with within required SLAs and escalate issues Maintain the highest individual and team standards for quality assurance as it relates to all investor or fund activity / changes; ensure team is ‘Always Audit Ready’

​​​​​​​ Required Qualifications, Skills and Capabilities:

Bachelor’s degree required (business discipline preferred) Minimum 7-8 years in Financial Services industry, preferably in custody & fund services, markets or prime brokerage space Extensive working knowledge of Microsoft Office products including Word, Excel, Access, Visio and Outlook Express (or similar email program) Good knowledge of financial instruments and corporate actions Excellent prior custody & fund services, markets or prime brokerage operational experience along with managing staff Strong financial markets product knowledge and understanding of the transaction lifecycle in Corporate Actions and/or Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivative

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