Senior Travel Consultant

1 week ago


mumbai, India FCM Travel India Full time

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.


Responsibilities:


  • Assist clients in finding best International and Domestic travel deals as per their needs.
  • Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel.
  • Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals.
  • Follow SLA assigned.
  • Monitor and sort global distribution system (GDS) queues to maintain quality.
  • Stay educated on airline rules, regulations, and current affairs.
  • Assist interoffice departments to fulfil client requirement like (MIS)
  • Assist finance for recovering debt from client.


Educational Qualification:


  • Graduate with IATA Certification'


Experience:


  • Good hands on CRS (Amadeus)
  • Understanding of the travel industry and the norms related to Visas and Passport
  • Good communication skills
  • Must have 3- 5yrs of Experience in both International & Domestic Travel/Ticketing
  • Must be hands on with working out International Fares and routings and Visa processing Knowledge.



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