Operations Analyst

4 weeks ago

bangalore, India Confluent Full time
Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organisations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organisation. With Confluent, organisations can create a central nervous system to innovate and win in a digital-first world.
We’re looking for self-motivated team members who crave a challenge and feel energised to roll up their sleeves and help realise Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.
About the Role:
In the legal department, we are passionate about enabling customer success while building a strong foundation for the future. We strive to provide thoughtful and pragmatic counsel and to minimize risks as we pursue business opportunities. We thrive by working together to solve complex challenges, supporting and learning from each other, and having fun
We’re seeking a business-oriented Legal Operations Analyst to join our growing legal team. In this role, you will assist help ensure that the company adheres to the highest standards of legal compliance.
What You Will Do:
Assist in the continuous development, improvement, and optimization of existing systems and processes
Support evaluation, requirements gathering, scoping, solution designing, testing, deployment, and training and enablement of legal technology solutions
Generate ad-hoc reports, maintain and create metrics dashboards, and develop quarterly KPIs for leadership team review
Develop and maintain user guides, training materials, knowledge libraries, and playbooks to provide onboarding, training, and technical support to legal teammates and internal clients on Legal team technology and processes
Execute day-to-day operations and administration of core legal technology, systems, and processes in areas such as litigation and investigation discovery requests, compliance obligations, knowledge management, billing management, matter and workflow management, etc.
Perform legal invoice review, evaluate legal invoices against approved legal billing guidelines, and support quarterly and annual financial planning efforts
Support special projects as they arise
Additionally:
Serve as a resource to the Legal leadership team for Special Projects
Enable efficiencies by creating seamless access to department institutional knowledge through the organization and centralization of key templates, policies, processes, and other knowledge materials
Coordinate closely with Business Systems, Finance, Compliance, HR and other cross-functional partners on multi-disciplinary projects and initiatives
What You Will Bring:
Bachelor’s degree from 4 year university
At least 2 years of experience working as an operations analyst
At least 2 years of experience working cross-functionally in fast-paced environments (e.g. law firm, consulting, start-up)
Strong Excel and Google Sheets skills, can manage large datasets and utilize vlookups, hlookups, pivot tables, and pivot charts, with ease
Experience with project management tools (e.g. Asana), workflow intake tools (e.g. Jira, ServiceNow), and HR information systems (e.g. Workday) a plus
Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

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