Integration Specialist

1 week ago

Hyderabad, India Trigent Software - Professional Services Full time

We’re Hiring | Technical Support Engineer – IntegrationsAre you passionate about solving complex technical challenges, debugging integrations, and making enterprise systems talk to each other seamlessly? If yes — we want you on our teamAs a Technical Support Engineer (Integrations), you’ll be part of our TechSupport Backend (B2B – Enterprise Customer) team, helping global clients troubleshoot and resolve issues related to APIs, SSO, LDAP, and web services.You’ll act as the bridge between customers, developers, and infrastructure teams — ensuring smooth integrations and world-class customer experience.What You’ll Do- Resolve integration, authentication, and connectivity issues (REST/SOAP, SAML, OAuth, LDAP).- Diagnose data exchange, API, and email infrastructure challenges.- Perform root cause analysis (RCA) and collaborate with internal engineering teams.- Script in JavaScript / Python / Shell for automation and troubleshooting.- Work on Linux/Unix or Windows Server environments.What We’re Looking For✅ 3–8 years of technical/integration support experience (SaaS / Cloud preferred).✅ Hands-on with SSO, APIs, LDAP, JDBC/ODBC, Networking.✅ Strong scripting (JavaScript / Python / Shell) and SQL skills.✅ Excellent communication and problem-solving mindset.Bonus: ServiceNow, Cloud (Azure/AWS/GCP/Okta), ITSM/ITIL, CMDB.Location: Hyderabad (Hybrid – 3 Days WFO)Education: B.Tech / B.E. / B.Sc. (CS or IT)Notice Period: Immediate to 3 WeeksTake the Next StepIf you’re ready to be the technical backbone behind global integrations — this is your chanceRegister & complete our quick assessment test to qualify for the next roundClick here to Register & Take the Assessment✨ All the best You’re one assessment away from your dream job.– Team Trigent

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