Workday Specialist I

3 days ago

Bengaluru, India Condé Nast Full time

Job Description Location: Bengaluru, KACondé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month.  The company is headquartered in London and New York, and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, the UK and the USA, with local license partners across the globe.  What we’re looking for:  A Workday Specialist to support the critical work of maintaining and evolving our Workday platform within a full tenant implementation (Finance, U.S. Payroll and HCM). You will work within a broader Workday team that supports key business objectives by working with business stakeholders, project leads, and cross functional technology teams to build, test and deliver key technology efforts. The ideal candidate has strong communication and interpersonal skills and enjoys working in a dynamic, global, team-oriented environment along with keen attention to detail and the ability to collaborate with a diverse group of stakeholders across various business functions. Responsibilities include, but are not limited to: General understanding of Workday security Foundational knowledge to configure Workday business processes Ability to develop and maintain standard Workday reports Partner with stakeholders and senior Workday Specialists to understand requirements and ensure results meet the business needs Leverage knowledge of customer support principals, and best practices to provide best in class service to our internal customers Engage with vendor support as needed for support related to the platform Prioritize work against priorities and dependencies using team processes and standards Work with product managers and senior specialists to review Workday business processes, and evaluate against new features and functionality with an eye to increased automation and reduction of manual process Support new Workday release activities relating to the needs of the business and impact assessment Essential Skills & Requirements: 1+ years supporting Workday or similar experiences in other ERPs Ability to take instruction, prioritize and execute tasks in a dynamic, flexible environment Foundational knowledge with ticketing systems and enterprise collaboration tools Strong interpersonal skills and customer service orientation Highly self-motivated, self-directed, and attentive to detail Ability to work with cross-functional teams

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