Consultant SAP S/4HANA Vertex O-Series

6 days ago

Mumbai, India Siemens Full time

*Position Overview: *

You will play a critical role in ensuring the stability, compliance, and ongoing performance of the Vertex tax solution integrated with SAP S/4HANA. You will serve as a trusted point of contact for issue resolution, process monitoring, and continuous improvement in the post-go-live phase.

*Youll make a difference by: *

  • Manage and resolve Vertex-related incidents, service requests, and technical issues across SAP S/4HANA modules (e.g. SD, MM, and FI).
  • Monitor the integration between SAP and Vertex O Series, ensuring timely and accurate tax determination and reporting.
  • Collaborate with business stakeholders, tax teams, and IT to triage and troubleshoot tax calculation discrepancies, interface errors, and compliance-related issues.
  • Perform root cause analysis, propose corrective actions, and implement long-term solutions for recurring Vertex integration problems.
  • Maintain system configuration, tax condition records, and mapping logic between SAP and Vertex.
  • Support monthly/quarterly tax reporting cycles and compliance checks, including working with external auditors or tax authorities as needed.
  • Support regression testing, transport management, and cutover activities.
  • Collaborate with Vertex technical support and SAP Basis teams to apply patches, updates, and performance tuning.
  • Contribute to knowledge base documentation, support guides, and user training materials to ensure consistency in issue handling and system usage.
  • Coordinate with external service providers, and regulatory authorities as needed for technical support and compliance resolution.

*Your success is grounded in: *

  • A Bachelors or masters degree in computer science, Engineering, Information Systems, or a related field or have acquired a comparable qualification.
  • You bring 4-5 years of SAP experience with a focus on tax automation, including strong working knowledge of Vertex OSeries integrated with SAP S/4HANA.
  • Experience supporting indirect tax processes such as sales tax, use tax, VAT, and GST across multiple regions.
  • Solid understanding of SAP SD, MM, and FI tax configuration, including pricing procedures, condition techniques, and jurisdictional tax logic.
  • Good understanding of ABAP debugging, user exits, and enhancement points to support technical issue resolution.
  • Ability to troubleshoot and resolve issues.
  • Experience working with ticketing tools (e.g., ServiceNow, SAP Solution Manager) and following ITIL processes.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills to interact with end users, business teams, and external vendors.
  • Vertex certification or formal training in Vertex O Series is a plus.
  • Business fluent English skills are required, both written and spoken.

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