Quality Manager

1 month ago

Delhi, India Woolworths Group International Full time
ABOUT THE ROLEThe Quality Manager is accountable to ensure that across the Clothing categories within the Asia QA team that product safety , quality and compliance is embedded within the day to day operations to deliver our purpose Better Together for a Better Tomorrow . This role will lead the team of quality partners to ensure a partnered approach to deliver great value , safe quality own brand products aligned with the business unit strategy.

MAIN ACCOUNTABILITIESLeading the Quality Partners to ensure they are partnering across commercial and sourcing to ensure delivery of great quality , safe own brand products .Partnering with the Clothing policy team to ensure that product standards and protocols are embedded across the product categories to deliver product safety , regulatory and compliance requirements for all products sold in the Clothing business within BIG W and Woolworths Supermarkets.Building collaborative partnerships with sourcing and commercial managers to embed product safety mindset into the day to day operations.To ensure the

NPD process

is implemented for all products sourced by the Clothing Team in Woolworths Group Asia .To partner with our factories to ensure

product safety and quality standards

are well understood and implemented for production of our own brand productsTo ensure audit compliance to Woolworths Supplier Excellence standards and Responsible Sourcing Standards for all factories prior to the approval of production of own brand products.To build strong partnering relationships with suppliers , test houses and shipment inspection providers to ensure smooth delivery of our product safety / quality requirements.To ensure all QP’s are trained in NPD process and standards .To drive continuous improvement in ways of working and simplification in our processes to improve our critical path timelines .To partner with the business unit sustainability team to deliver product and packaging goalsServe as a key person for the India office

supporting office operations

(working closely with the relevant teams including People, IT, Finance), driving team engagement initiatives and ensuring a healthy & safe working environment

WHO YOU AREAt least 5 years experience in product safety and quality managementStrong stakeholder management and partnering skillsExperience leading and managing a teamPutting Customers 1stAlways ImprovingWork E2E as one teamExecute Freedom within a simple frameworkKeep things simpleLiving our purpose - Better Together for a Better Tomorrow

KPIsManage teams to deliver quality scorecard with reduction in key metrics withdrawal / recall / factory WSE / RS YOY performanceVOT Team Engagement scoreStakeholder feedbackCODB budget deliverySupport delivery of our sustainability goals

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