WALK - IN FOR FRESHERS - Collection/AR / DMS / Disputes management -International Voice & Semi Voice

2 months ago

Chennai, India HCLTech Full time
WALK - IN FOR FRESHERS - Collection/AR / DMS / Disputes management -International Voice & Semi Voice process - 25th and 27th September - 11am - Meet HR Ashwin @ Sholinganallur ELCOT campus.

HCL hiring - FRESHERS on 25th and 27th September 2024 - 11 am for O2C / OTC / Collection/ Billing/ Dispute management - Voice & Semi Voice process @ Sholinganallur ELCOT campus.

Work Location: Sholinganallur ELCOT Chennai.Interview Mode :

Face to Face

InterviewTime :

11:00 AMInterview Date: 25th and 27th September 2024Interview Venue: HCL TECH, Sholinganallur ELCOT campus Chennai-119Contact HR: MAITHREYEE

2023 and 2024 passed out are eligible.

Roles and ResponsibilitiesMonitor customer accounts and identify outstanding debts and take timely action to encourage customer for timely payments.Processing, Verifying & Posting Receipts for Goods sold and Service Rendered.Generating reports and statements for internal use. Performs customer account reconciliation, including research of unapplied cash and credits to aid in dispute resolution.Maintaining records regarding payments and accounts statuses.Researching and resolving customer discrepancies.Co-ordinating with other internal & external stakeholders to address customer queries.Ensure accurate, timely and appropriate responses to disputes within defined turnaround time requirements defined by managements.Engaging in ongoing educations opportunities to update job knowledge.

Desired Candidate ProfileFreshers with

good English Communication

is MandatoryQualification:

Graduation compulsory

(Without any standing arrear's)Strong verbal and written

communication skills.Ability to work under pressure and within time constraints.Attention to detail and Strong analytical skills to solve customer queries.Ability to build relationships with clients and internal departments.

Rounds of interview: HR Screening, Versant Test and Operations InterviewLaptop not allowed inside the campusVersant Test - Bring your Headphones with you to take up the versant test.

Collection/ Billing/ Dispute management / International Voice & Semi Voice process.

Perks and Benefits:1. Cab provided (chargeable)2. International Trainers3. World class exposure4. Excellent working environment5. Salary - Best in industry6. Shift - Flexible with any shifts (Night)

RegardsAshwinExecutive HR - HCL