Head of Human Resources

1 week ago


Bengaluru, India Bik.ai Full time

Job Summary We are seeking an experienced and strategic Head of Human Resources to lead the people function and manage the HR team. The ideal candidate will play a pivotal role in shaping and executing HR strategies that align with the company’s vision, culture, and growth objectives. This role will oversee all aspects of human resources — including talent management, organizational development, employee engagement, and compliance — while fostering a high-performance, people-first culture and building a strong foundation for scale, growth, and operational excellence. Responsibilities Develop plans/policies for matters such as employee compensation, benefits, health-safety, performance/talent management, productivity, recognition, and morale. Support the human factor in the company by devising strategies for performance evaluation, staffing, training/learning & development, etc., to enhance employee growth & satisfaction. Oversee all HR activities, initiatives, systems, and tactics & provide expert guidance. Ensure the organization’s compliance with applicable laws & regulations; recommend best practices; review and modify policies as required. Deal with grievances and violations, invoking disciplinary action when required. Design & implement HR dashboards that present data in a meaningful & actionable framework for leadership, ensuring quality assurance & delivering insights. Participate in executive, management, & company employee meetings and attend other meetings, seminars as & when required. Conduct research & analysis to maintain knowledge of trends, best practices, regulatory changes, & new technologies in human resources, talent management, & employment law; apply this knowledge & communicate updates to all employees and upper management. Develop & implement the departmental budget. Facilitate professional development, training, and certification activities for HR staff. Communicate with external service providers such as housing, transport, insurance, etc. Qualifications and Skills MBA in Human Resources or Business Administration is a must. Minimum 5+ years of proven experience as an HR leader with knowledge in HR operations, employment legislation & regulations, along with tech recruitment across different regions. Ability to anticipate and resolve litigation risks. Full understanding of how a startup operates to align with its vision, mission, and values, and the ability to convey the same to all employees. Thorough knowledge of human resource management principles & best practices. Strong business acumen paired with attention to the human element. Diligent and firm with high ethical standards. Excellent organizational & leadership skills. About the Company Vision: BIK helps e-commerce companies in India unlock more revenue. We work with leading players like Livspace, Firebolt, Tata Brands, and Forum Mall. With our products — BIK, a customer engagement and marketing automation platform, and Manifest.ai, an AI-powered shopping assistant for Shopify brands — our goal is to become the global leader in marketing automation and AI-driven commerce enablement. Scale: We already process 1B+ events annually, growing rapidly month over month. Fuel: Backed by Sequoia Capital and Y Combinator, with strong monetization from early days and healthy revenue growth. People: A culture of high challenge, high reward — designed for those who want to solve big problems and grow fast.



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