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Telecaller Executive

2 months ago

Kolkata, India Namaste Doctor Full time
About Company:Namaste Doctor’s mission is to provide better health & lifestyle. Looking for better doctors or specialists, finding a diagnosis centre, a better pharmacy, and the best treatment is a matter of harassment as well as a more time-consuming process for every patient. So, better to connect with Namaste Doctor as we provide you with all the requirements that you need with a one-time investment that ultimately saves you expensive time and substantial medical expenses.

Roles And Responsibilities:

Conduct outbound calls to potential clients to promote services and offeringsIdentify client needs and provide appropriate solutionsMaintain an updated database of client interactions and informationFollow up on leads, ensuring a consistent and professional communication flowHandle client inquiries and resolve any issues promptlyCollaborate with the sales team to achieve monthly target goals.Utilize sales skills to convert potential leads into successful salesMaintain high levels of customer satisfaction by providing excellent service

Qualifications And Skills:

Excellent communication skills (Mandatory Bengali)Active listeningPersuasion skills to engage and convince potential clientsCustomer service skills to handle client inquiries and provide solutionsPhone etiquette to maintain professionalism during callsProblem-solving abilities for resolving client issues promptlyTime management skills to efficiently handle multiple client calls and follow-ups