Senior - SAP BASIS Administrator

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryINTRODUCTION:At Comcast, we believe in the talent of our people. It’s our passion and commitment to excellence that drives Comcast’s vast portfolio of brands to succeed. From broadcast and cable networks, news, and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely Comcast. Here you can create the extraordinary. Join us.ABOUT THE ROLE:As a BASIS Administrator, you will provide support for daily operations across Comcast SAP Estate. Including oversight and accountability for relevant global incident/event/request queues. Responsible for critical incident response, ensuring appropriate assessment, troubleshooting, escalation, and engagement of resources across all teams and leadership of incident resolution/service restoration. Willing to work in a fast-paced environment and cooperate with various project teams located at various locations around the globe.

Job DescriptionRESPONSIBILITIES:Provide hands-on leadership and administration of the SAP Basis Administration for SAP ERP, SAP Netweaver, SAP Enterprise Portal, SAP Solution Manager, and SAP Web DispatcherProvide oversight of administration, installation, patching, and upgradeProvide level 2 and 3 support for team membersPerform SAP system copy: homogeneous and heterogeneous migrationPerform SAP client copy: export and import as requiredConfigure and manage the SAP Transport Management System including migration of transportsApply SAP enhancement packages and upgradesApply and maintain SAP add-ons and add-on upgradesReview SAP security note releases and guide the team in testing and applicationApply SAP OSS (Online Service System) notesEstablish system monitoring alerts and thresholdsImplement system performance tuning improvements as requiredManage and tune the SAP database environment including monitoring indexes and tables spacesPerform SAP Kernel upgradesMaintain and configure the SAP GUIImplement and maintain the SAP Fiori environmentInvestigate, resolve, and document solutions for database problemsMonitor regularly scheduled server backup jobsProvide leadership in troubleshooting and system performance initiativesPerform staff management responsibilities, including work delegation and review, direction and guidance, escalation support, training and development, performance management, and other staffing responsibilities (e.g.,performance/pay reviews, etc.)

REQUIRED EXPERIENCE, KNOWLEDGE & ABILITIESStrong understanding of system administration and development life cycle methodologiesKnowledge of SAP Basis administrationKnowledge of RHEL/Oracle Linux/SUSE Linux Server operating systemKnowledge of database administrationUnderstanding High-Availability, Disaster-Recovery, and SAP technology surrounding those scenariosLeadership and coaching skillsAble to ensure a collaborative working environment for teamSolid interpersonal, oral communication, and written communication skillsStrong organizational skillsStrong initiative, self-reliance, and ability to cope with and overcome ambiguityAble to take general direction and “fill in the pieces” as necessaryAble to handle multiple tasks simultaneously and quickly switch focusAble to think logicallyAble to work with attention to detailSkill in innovative problem solving and analysisAble to be a team player with a positive and encouraging demeanorAble to participate across various teams, cultures, geographies, and time zonesAble to work outside normal business hours without prior notice in response to high priority issuesMust be able to read, write and speak EnglishExcellent interpersonal skills to engage with all levels of Business and IT.Self-starter able to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge.Strong adherence to IT/SAP project methodologies and change control processes.Willingness to learn more about SAP administration, new technologies, and how they solve business problems.

PREFERRED QUALIFICATIONS & EXPERIENCEUnderstanding the nature of OLTP and OLAP systems, including specific roles of SAP SoH, SAP Content Server, SAP S/4HANA, SAP BW, SAP NLS, SAP SLT, SAP Analytics Cloud, SAP PO, SAP Gateway, SAP Solution Manager, SAP Landscape Management (SAP LaMa), SAP Business Technology Platform (SAP BTP), SAP Cloud Connector, SAP Enterprise Portal, SAP Fiori, Redwood Cronacle.SAP BRIM Solution, including knowledge of Convergent Charging and Convergent Mediation technology is desired.BSI TaxFactory, BTI Active Control, Sovos Sales and Use Tax, Vertex O Series, Worksoft Certify, uPerform, HP ALM, Adobe Document Services, Jira, and ServiceNow is a plus

QUALIFICATIONS:Computer Science or Information Technology degree or an equivalent combination of education, training, and experience5+ years of SAP Basis administration experience in a large-scale enterprise, including management of large-scale SAP systems in an enterprise environmentAt least one year of supervisory/management experience managing 3+ engineersExperience with Linux Server and with deployments to the AWS environment or other Cloud environmentsComcast is proud to be an equal opportunity workplace.

We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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