IT Back Office Engineer

3 days ago


hyderabad, India RSM US LLP Full time
A Managed IT Back Office Engineer, within RSM Technology Consulting group, provides you with a unique opportunity to be a part of our dynamic practice. As RSM continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology including monitoring, security, and continuity services.
Profile :
A Managed IT Back Office Engineer provides operational support to our service desk while configuring, maintaining, and improving efficiencies on several technology services. This position requires strong technical ability, self-motivation, and the desire to learn. These attributes will be used in a fast-paced, fun, team-oriented environment.
Job Duties and Responsibilities:
Support and maintain large complex technology solutions across multiple diverse client environments including:
Monitoring Solutions
Security Solutions
Backup Solutions
Patching Solutions
Interface with the service desk and consulting teams to resolve client issues.
Maintain client security standards and confidentiality of information
As a Managed IT Back Office Engineer, you will receive mentoring from our experienced team and have access to a variety of technology and training. You will be exposed to several aspects of our Technology Consulting Practices, including:
Information Technology process, tools, and methodologies
Security Solution architecture, design, and best practices
Engaging with our internal teams and developing their solution knowledge
Basic Qualifications
4 years of experience working in Information Technology Security Solutions
Experience with Monitoring, Antivirus, Backup, and Patching Solutions
Experience with Windows Server and Workstation Operating Systems
Experience with Hyper V hosts and Hyper V manager for administration
Fundamental understanding of Network and Domain operation
Familiar with standard IT practices and policies
Preferred Qualifications (good to have)
Microsoft or Security+ Certification
Experience with monitoring protocols, such as WMI and SNMP
Experience with vulnerability remediation and feature updates
Shift :2:30PM to 11:30PM IST
Experience : 4+years
Interested candidates share your updated resume to and kindly apply through the below link :


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