Snow devloper om

Contract Type: Contract (Long-term)Location: Full remote from IndiaStart Date: ASAPLanguages Required: Fluent EnglishExperience Required: Minimum 6+ years, with at least 3 years in Service Now Order ManagementEducation: Engineering degree / University degree in Computer Science, Ergonomics, or related field (Bac+5 preferred)Required SkillsTechnical & Functional Expertise:Strong hands-on experience in Service Now development (6+ years total, 3+ years in Order Management).Good knowledge of Service Now modules: CSM, ITSM, SPM.Strong expertise in CSDM.Deep understanding of Workspaces, UI Builder, Flow Designer.Proficiency with integrations (scripted APIs, Integration Hub).Excellent knowledge of Service Now platform and core features (CMDB, applications, shared capabilities).Practical experience in portal management & customization.Strong experience in Service Catalog definition and setup.Ability to design, prototype, and transform ideas into Service Now solutions.Knowledge of sales and ordering processes (SPM processes a plus).Professional Skills (Methods & Processes):Strong problem-solving and analytical skills.Experience collaborating with architects, BAs, and tech leads.Capable of translating user stories into Service Now features with minimal customization.Soft Skills:Fluent English with excellent communication skills (ability to explain complex topics to non-IT stakeholders).Fast learner with proactive attitude.Strong teamwork skills – able to support and collaborate when challenges arise.Note: As part of the selection process, candidates will undergo a technical assessment.Mission DescriptionYou will join a core Service Now transformation program, with a focus on Order Management and Delivery processes.Key Responsibilities:Develop enhancements identified during UAT and review existing designs for improvements.Implement Service Now OM and CSM solutions, including:Simple order capture and orchestration.Complex order capture and orchestration with links to SPM & CSM.Integrations with third-party tools.Collaborate with Service Now Architect and tech leads to design and implement best-practice Service Now solutions.Ensure solutions align with platform standards and minimize customizations.Nice to HaveExposure to large-scale digital transformation projects.Familiarity with global enterprise environments.Knowledge of SPM processes.Contract DetailsType: Freelance / ContractDuration: Long termRemote Work: 100% remote from IndiaCompensation: Competitive (to be discussed based on profile)