Technical Support Engineer

2 weeks ago


goa, India Samyojak Consultancy Services Full time

JobOverview

We are looking for aGlobal Shared Service/Tech Support Specialists who would beresponsible for working directly with companys customers havingexcellent communication and problemsolving skills instruct bestpractices and resolve technical problems when using products andservices.

JobResponsibilities

  • Resolvingcustomer queries recommending solutions and guiding product usersthrough features and functionalities. While being a proactivesupport team.
  • Provide technical support to endusers remotely within defined metrics.
  • Respondto customer queries in a timely and considerate manner via phoneemail or chat.
  • Follow up with customers toensure their technical issues areresolved.

JobRequirements

  • BachelorsDegree ( would be great if its in IT background).
  • Should have 05 years of experience intechnical support or relevant.
  • Previousexperience handling international clients would begreat.
  • Passion for talking tocustomers.
  • Excellent communication skills andphone etiquettes
  • Willingness to work inshifts.
  • Ambition eagerness and the will tolearn and improve upon yourskills.

Location:Panjim Goa

For anyfurther details please write to us on



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