Telecaller Hindi- Banking Services

2 months ago


ernakulam, India ADVENXA Full time
TelecallerBanking Services

RoleOverview: As a Telecaller specializing in BankingServices you will play a crucial role in engaging potentialcustomers over the phone to promote our banking products andservices. We are seeking individuals with excellent communicationskills in English with a preference for freshers who are passionateabout the banking industry and eager to kickstart their career inthisfield.
LanguageProficiency: Hindi & English

Numberof Vacancies:10
Location:Kalamassery or Ernakulam MarketRoad
Salary:14400 to15400
KeyResponsibilities:

Conductoutbound calls to prospective customers to introduce bankingproducts andservices.
Educatecustomers on various banking solutions including savings accountsloans credit cards and investmentopportunities.
Assistcustomers in understanding the application process and guide themthrough necessarydocumentation.
Addresscustomer inquiries and concerns promptly andprofessionally.
Maintainaccurate records of customer interactions andtransactions.
Collaboratewith team members to achieve daily and monthly salestargets.
Stayupdated on banking industry trends products andregulations.
Requirements
  • Excellentcommunication skills in Hindi & English both verbal andwritten.
  • Basicunderstanding of banking products and services ispreferred.
  • Abilityto articulate complex information in a clear and concisemanner.
  • Stronginterpersonal skills and a customerfocusedmindset.
  • Abilityto work in a fastpaced environment and meet salestargets.
  • Priorexperience in telesales or customer service is a plus but notmandatory.
  • Fresherswith a passion for the banking industry and a willingness to learnare encouraged toapply.

Benefits
  • Competitivesalary package with performanceincentives.
  • Comprehensivetraining on banking products and salestechniques.
  • Opportunitiesfor career advancement within the bankingsector.
  • Employeebenefits such as health insurance and retirementplans.
  • Supportiveand inclusive work environment fostering professional growth anddevelopment.

Excellent communication skills in Hindi & English, both verbaland written. Basic understanding of banking products and servicesis preferred. Ability to articulate complex information in a clearand concise manner. Strong interpersonal skills and acustomer-focused mindset. Ability to work in a fast-pacedenvironment and meet sales targets. Prior experience in telesalesor customer service is a plus but not mandatory. Freshers with apassion for the banking industry and a willingness to learn areencouraged to apply.

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