Application Support Engineer

2 days ago

CBD Belapur, India IDBI Intech Full time

We are looking for an experienced Application Support Engineer (L2) with a techno-functional background to support critical banking applications, particularly related to CMS and CMS-based OTP systems. The ideal candidate will have hands-on experience in resolving functional and technical queries, analyzing logs, and coordinating with internal and external stakeholders (including SMS vendors).Key Responsibilities: Provide Level-2 application support, handling escalated incidents and service requests. Analyze and monitor the SMS front-end and back-end systems for CMS and CMS-based OTP. Respond to functional and technical queries received via email, calls, and iTouch CRM from banking branches. Analyze application logs, errors, and system behavior to determine root cause analysis (RCA). Perform routine system health checks and monitor application performance through dashboards and alerts. Execute maintenance activities such as log rotation, configuration checks, and database updates. Coordinate with SMS vendors for issue resolutions and performance optimization. Support and participate in Data Center (DC) / Disaster Recovery (DR) drills and activities. Collaborate with development and release teams for deployments, patches, and enhancements. Maintain and contribute to knowledge base, FAQs, documentation for known issues and resolutions. Proactively identify patterns in recurring issues and provide recommendations for long-term solutions. Assist end-users with application-related recovery, workflows, and functionality issues. Willingness to work in a 24x7 support environment, including weekends/holidays if required.

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    2 days ago

    CBD Belapur, India IDBI Intech Full time

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  • Application Support Engineer

    1 week ago

    Belapur, Maharashtra, India JRK Infotech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Belapur (Navi Mumbai) Full Time 1+ YearsWe are looking for a dedicated Application Support Engineer to join our growing team in Belapur, Navi Mumbai. The ideal candidate will have strong analytical skills, a good understanding of SQL and Linux, and the ability to support business-critical applications in a fast-paced environment.This role offers an exciting...

  • Management Trainee

    2 days ago

    CBD Belapur, India IDBI Intech Full time

    Manage the application support including server/DB monitoring for various applications. Coordination with vendor and internal infra teams for resolution of raised cases. Raising CRF for various requirement as per requirement from Business Team.

  • Executive / Sr. Executive – Application Support (GBG)

    2 days ago

    CBD Belapur, India IDBI Intech Full time

    GBM application testing for various activities. Query fine tuning. Generating reports. Resolving branch queries in stipulated TAT. Coordinating with business and stakeholders. Providing Audit support.

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    3 days ago

    CBD Belapur, Navi Mumbai, Maharashtra, India IDBI Intech Ltd. Full time ₹ 5,00,000 - ₹ 10,00,000 per year

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    3 days ago

    CBD Belapur, Navi Mumbai, Maharashtra, India IDBI Intech Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description:Provide Omni Channel Production Application Support and Maintenance for IDBI Banks Digital Channels ecosystem. Ensure seamless functioning and high availability of retail digital banking applications across multiple customer touchpoints.Collaborate closely with business, IT, and infrastructure teams for issue resolution and enhancement...

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    5 days ago

    CBD Belapur, Navi Mumbai, Maharashtra, India IDBI Intech Full time

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    5 days ago

    CBD Belapur, Navi Mumbai, Maharashtra, India IDBI Intech Full time

    Understanding of PPS concept. - Oracle 19c with RAC setup understanding. - Understanding of prewriting queries and modification in existing or writing fresh complex SQL queries as per support requirement. - Unix (understanding of OS and its commands), understanding of Java code will be an added advantage, configuration of web browsers like JBoss, Apache...

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    CBD Belapur, India IDBI Intech Full time

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