IICS Developer

3 weeks ago


delhi, India VSquare Systems Pvt. Ltd. Full time
Job Title: Junior IICS Support Specialist
Location: Pune
Joining Time: 2 weeks
Position: 2
Job Description:
As a Junior IICS Support Specialist with 1-3 years of experience at Vsquare you will play a crucial role in providing technical support to our clients who utilize Informatica Intelligent Cloud Services. You will leverage your hands-on experience with IICS to troubleshoot issues, assist in the configuration of integration workflows, and ensure the smooth operation of our clients' integration solutions.
Responsibilities:
Provide technical support to clients using Informatica Intelligent Cloud Services (IICS), including troubleshooting issues, answering inquiries, and resolving problems.
Collaborate with senior support specialists and developers to investigate and diagnose complex integration issues.
Assist clients in the configuration and optimization of integration workflows, mappings, and transformations within the IICS platform.
Monitor and analyse system performance metrics, identifying areas for improvement and implementing proactive solutions.
Document support tickets, resolutions, and best practices for knowledge sharing and continuous improvement.
Stay up-to-date on the latest features and updates in Informatica Intelligent Cloud Services.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
1-3 years of experience in a technical support role, with hands-on experience supporting Informatica Intelligent Cloud Services (IICS) preferred.
Strong understanding of cloud computing concepts and technologies.
Familiarity with integration workflows, mappings, and transformations.
Excellent problem-solving and analytical skills, with a keen attention to detail.
Ability to communicate technical concepts effectively to clients and internal stakeholders.
Eagerness to learn and adapt to new technologies and methodologies.
Benefits:
Competitive salary and benefits package
Opportunities for professional development and career advancement
Hands-on experience with cutting-edge cloud technologies
Dynamic and collaborative work environment
Exposure to diverse projects and clients
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