Associate, Payroll Automation

2 days ago

Bengaluru, India JPMorgan Chase & Co. Full time

Are you passionate about transforming business processes through technology and automation? As the Payroll Automation Leader within our Global Operations team, you’ll be at the forefront of payroll innovation, shaping the future of our multi-country payroll environment. Job Summary As the Payroll Automation Leader within the Payroll function in the Global Operations team, you will act as a subject matter specialist for all ongoing Payroll operations, process improvement, and innovation efforts, identifying prospective automation opportunities and delivering the technology solutions. Job responsibilities Be a self-motivated and result-oriented individual  Maintain deadlines, quality, knowledge, communication, data privacy, control procedures and continuous improvement on performance standards in a multi-country payroll environment Interact closely with Payroll/Offboarding vendors to ensure timely and accurate service delivery Co-ordinate with all stakeholders including all HR teams for business needs Manage process, knowledge documents, and team performance and development Interact closely with vendors & other process partners to identify automation opportunities in current business processes and develop appropriate technology solutions Drive & encourage process improvement opportunities Required qualifications, capabilities and skills 6+ years Operations Experience – Payroll / Benefit / Taxation, out of which 4+years of relevant Automation, Robotics, Business Process Analysis experience with a proven track record of process improvement and automation projects  Knowledge of multinational payroll /accounting Extensive knowledge of SAP Payroll or other payroll processing ERPs / Project Management Exposure to process improvement tools, people & process management Experience developing and designing current state and future state process maps Strong in MS Excel with knowledge of more advanced formulas and Macros Knowledge of RPA and RDA project delivery Experience in testing Intelligent Automation (IA) and AI-driven payroll solutions Ability to validate automated workflows, rule engines, and exception handling processes Knowledge of test case development for robotic process automation (RPA) in payroll systems Knowledge of regression testing methodologies for payroll system upgrades Preferred qualifications, capabilities and skills Ability to think critically about a process and determine repetitive and rules driven components Ability to work with and influence a wide variety of stakeholders  Detailed oriented with an aptitude to ask questions and drill into the business rules that drive a process Can think creatively and looks for innovative solutions to problems

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