Operations Manager

3 weeks ago

Ahmedabad, India Maakrupa Canvassing Full time

Position : Operation manager

Report to Director

role purpose :

To oversee all back-office and field operation (accounts, documents, collection, quality checks, transport co ordination) and ensure smooth daily functioning so the Directors can focus on trading and business growth.

Key Responsibilities :

  • Supervise Accounts team (Senior & Junior accountant).
  • Supervise Documentation team (Contracts, bills, weighbridge slips, uploading in software, sending to buyers).
  • Supervise Field staff across states (Gujarat, Rajasthan, UP, MP).

Daily review of :

  • Payment due and brokerage follow-up
  • Loading status (Mill wise -State wise).
  • Quality rejection cases and resolution status.
  • Coordinate with surveyors, transporters, and millers when escalations happen.
  • Ensure timely reporting (daily and weekly reports) to Directors.
  • Monitor staff attendance, discipline, and productivity.
  • Identify process gaps and improve efficiency.

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