International Customer Service Advisor

3 weeks ago

Gurugram, India Hire Lab Career Solutions Full time

Job Title: Customer Service Associate – International Process

Work Mode: Work From Office

Location: Gurugram

About the Role

We are hiring Customer Success Associates – L1 for an International Process. This role requires excellent communication, strong problem-solving abilities, and prior technical support (troubleshooting) experience.

Key Responsibilities

Assist customers and resolve queries efficiently.

Provide end-to-end issue resolution with professionalism.

Document all customer interactions accurately.

Ensure a high level of customer satisfaction.

Required Skills & Qualifications

Graduate degree (mandatory).

Minimum 1 year of experience in an international domain.

Tech support / troubleshooting experience is mandatory.

Exceptional communication skills in English (C1 level) – no MTI, RTI, or grammatical/pronunciation errors.

Interview Process

HR Round

Operations Round

Versant Round

Job Details

Salary: Up to ₹32,000 CTC

Shifts: Rotational (for both male & female employees)

Cab Facility: Provided

Note :-

At Hire Lab Career Solutions, we connect talented professionals with the right opportunities at no cost to job seekers. We never request payments or fees during the hiring process.

Job Types: Full-time, Permanent

Pay: ₹30, ₹32,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Required)

Experience:

  • International voice process: 1 year (Required)

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer

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