Network Operations Engineer

Job Description:

We are seeking a highly skilled and
motivated Network Operations L3 Engineer to join our team in a 24x7 Network
operations environment. As a crucial member of our network operations team, you
will be responsible for maintaining the stability, integrity, and efficiency of
our network infrastructure. The ideal candidate should possess extensive
experience in network operations/service assurance particularly in the realm of
Cisco Data Centre Technologies like ACI (Application Centric Infrastructure).

Responsibilities:

Provide Level 3 support for network
infrastructure, particularly focusing on ACI (Application Centric
Infrastructure) Data Centre & Routing- Switching environments.

Perform troubleshooting, problem
resolution, and root cause analysis for complex network issues.

Monitor network performance and ensure
optimal operation through proactive maintenance and tuning.

Collaborate with cross-functional teams to
design, implement, and support network solutions.

Participate in on-call rotation to provide
24x7 support and respond to network emergencies, faults.

Network Monitoring: Monitor network
performance, availability, and security using network monitoring tools to
proactively identify and resolve issues.

Incident Management: Respond to alerts,
troubleshoot network incidents, and perform root cause analysis to resolve
issues and minimize downtime.

Troubleshooting:

• Diagnose and troubleshoot
  network problems related to DC ACI, VXLAN & routing protocols (e.g., OSPF,
  BGP), switching technologies (e.g., VLANs, STP), and other networking
  components.
• ND fault tracking, ACI Fault
  tracking, Sys log analysis, Review TACACS Logs
• Prepare RCA for troubleshooting
  calls

Change Management:

• Implement network changes and
  configurations following established change management processes and
  procedures.
• Review MOP, action Plan,
  software release notes
• Server migration, commissioning
  & Decom, Review Device labelling & Rack details in rack diagram
• Induction & Hardening of devices
• IP Assignment & Infoblox
  management
• Induction of new Switches /
  Servers
• Conduct DR Drills

Documentation:

• Maintain accurate and
  up-to-date documentation of network configurations, diagrams, procedures, and
  troubleshooting steps (Tools MS Visio)
• Monthly & weekly reports
  provide as & when requested.
• Device inventory & make
  sure all devices should be under monitoring tools, backup, Asset Manager &
  SNOW
• Document network
  configurations, procedures, and best practices.

Collaboration: Work closely with Level 1
and Level 3 support teams, as well as cross-functional teams such as Systems,
Security, and Applications, to resolve complex network issues and improve
overall network performance.

Capacity Planning: Assist in capacity
planning and scalability assessments for network infrastructure to ensure
optimal performance and resource utilization.

Security Compliance: Ensure network
security compliance with organizational policies, industry standards, and
regulatory requirements.

Continuous Improvement:

• Identify opportunities for
  process improvement, automation, and optimization of network operations to
  enhance efficiency and reliability.
• Conduct knowledge transfer
  sessions and provide mentorship to junior team members.

Skills and Qualifications:

Bachelors degree in computer science,
Information Technology, or related field (or equivalent experience).

Minimum of 10 12 years of experience in
network operations, with a focus on ACI , R&S Data Centre environments.

Expertise in Cisco ACI (Application Centric
Infrastructure) architecture, configuration, and troubleshooting.

In-depth knowledge of networking protocols
and technologies, including but not limited to TCP/IP, BGP, OSPF, VLANs,
VXLANs, MPLS, and QoS.

Proficiency in network monitoring and
management tools such as SolarWinds or equivalent.

Strong knowledge in Routing and Switching
technology such as BGP, OSPF, VPC, Multicast, RSTP, MSTP, NAT, PBR, FHRP, STP, LACP

Practical experience in troubleshooting
connectivity issues across firewall/Load Balancer or proxy

Able to work under high pressure in a
challenging environment.

Knowledge in WAN technology such as MPLS,
IPSEC, GRE, VPN, DMVPN, GETVPN

Good to have knowledge in Cisco SDWAN solution (Viptela)

Strong analytical and problem-solving skills with a keen attention to detail.

Excellent communication and interpersonal abilities, with the capability to collaborate effectively across teams.

In-depth exposure on Cisco nexus family platforms from installation, commissioning,
configuration

Ability to thrive in a fast-paced, high-pressure environment and effectively prioritize tasks.

Cisco certifications such as CCNP(Cisco Certified Network Professional) or CCIE (Cisco Certified
Internetwork Expert) in Data Centre would be a plus.

If you are interested please send your resume to