Consulting-ET&P-Emerging ERP
4 weeks ago
Job Description: D365 CRM & Power Platform Tech Lead
Position Overview: We are seeking a dedicated and skilled D365 CRM & Power Platform Tech Lead to lead and guide our technical teams in the design, development, and implementation of cutting-edge customer relationship management (CRM) and business process automation solutions using Microsoft Dynamics 365 CRM and Power Platform. As a technical leader, you will play a pivotal role in driving the successful delivery of high-quality, scalable, and integrated solutions that enhance our digital capabilities.
Responsibilities:
Provide technical leadership and guidance to a team of developers, ensuring effective utilization of Microsoft Dynamics 365 CRM and Power Platform technologies to meet project objectives and timelines. Collaborate closely with business analysts, architects, and stakeholders to understand requirements, translate them into technical specifications, and design optimal solutions. Lead the hands-on development of D365 CRM and Power Platform solutions, including configuration, customization, extensions, workflows, and integrations. Perform code reviews, provide constructive feedback, and mentor team members to ensure adherence to coding standards, best practices, and quality guidelines. Design and implement scalable data models, system architecture, and integration patterns to support robust CRM and business process automation solutions. Work closely with cross-functional teams to ensure seamless integration of D365 CRM and Power Platform solutions with other systems and applications. Collaborate with the testing team to ensure comprehensive test coverage, identify and address defects, and oversee the deployment of high-quality solutions. Stay up-to-date with the latest advancements in D365 CRM and Power Platform technologies, evaluate their applicability, and drive continuous improvement within the team. Act as a subject matter expert, providing technical guidance and troubleshooting support to resolve complex technical issues. Contribute to pre-sales activities by providing technical insights, participating in solution presentations, and demonstrating expertise to potential clients.Skill
Proven experience (4 to 6+ years) in hands-on development and technical leadership using Microsoft Dynamics 365 CRM and Power Platform. Strong expertise in D365 CRM configuration, customization(plugin & action), and extension using Power Apps (Model Driven & Canvas App), Power Automate, Power Portal/Power Pages, Logic Apps , Azure Functions Understanding of D365 Sales, Customer Service and Field Service Process Overall practical experience of min 2 end to end D365 implementation Hands on exposure on client site scripting ( JS /TS) Hands on exposure regarding integration with 3rd party application /ISV by leveraging REST API Experience in leading and mentoring technical teams of at least 5+ team members, with a track record of successful project delivery. Excellent problem-solving skills, with the ability to analyze complex technical challenges and provide innovative solutions. Strong communication skills, both written and verbal, with the ability to convey technical concepts effectively to diverse audiences. Microsoft certifications in Dynamics 365 and Power Platform are highly desirable. Should have solution deployment exposure through unmanaged/managed solution package Familiarity with Agile methodologies by leveraging Azure DevOps.Nice to have
Experience with Azure services and cloud-based architectures is a plus. Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage-
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