Technical Consultant
1 week ago
This role requires strong fault isolation and root cause analysis skills to diagnose and solve complex technical issues and provide timely solutions to customers in a professional manner. Regularly updating customer cases to record the progress of calls in the call tracking system and documenting technical solutions and product information in account-specific repositories. Work to reproduce customer issues and work with vendors to resolve technical issues and thus does not limit to the above with more involvement like-
Manages the design, implementation, and ongoing management of mainly.-
Provide reactive/proactive Designated Technical Support to top-tier customers.-
Provide configuration review, troubleshooting, and best practices to named customers.-
Manage support cases to ensure issues are recorded, tracked, and resolved, and follow-ups are done in a timely manner and reported via the Service desk and Customer.-
Provide fault isolation and root cause analysis for technical issues.-
Publish Technical Support Bulletins and other technical documentation in the Knowledge Base.-
Gather and retain customer-specific documentation in a secure location for ease of troubleshooting.-
Review of technical documentation, troubleshooting guides, etc, and improvement Plans-
Act on Incidents reported by our network management tools.-
Act on Incidents reported by the customer (via our service desk)-
Proactively test & and upgrade software on various devices-
Analyse capacity management reports & propose improvements.-
Prepare and execute Change requests.-
Remotely Configure new devices-
Interact with multiple teams (Helpdesk, Customer, Service Delivery Managers)-
Communicate & and raise incidents to 3the party (vendors/telecom providers)-
Propose improvement plans (technical & and human activity)-
Proactively seek guidance from peers and seniors where required.-
Team presentations on your activities-
Propose improvements for our network management tools / Configuration.-
Analyse reporting before used by Service Delivery Manager-
This role involves client interaction.
The scope of products/vendors covers –-
FortiGate, Cisco ASA, Cisco FTD, Palo Alto ( Firewall, Panorama )-
Cisco (Routing, Switching), Wireless, Cisco ACI-
Meraki (Wireless,SDWAN )-
Primarily: Cisco (Routing/Switching), FortiGate Firewalls-
Secondary: One of the following firewalls Palo Alto, Cisco ASA, Cisco Firepower, Cisco ACICore Skills-
Minimum 8 years relevant experience (see list of vendors)-
Hands-on experience working in an ITIL-structured organization dealing with Incident / Change / Problem management.-
Hands-on experience in handling major IT infrastructure vendor products such as Cisco and Palo Alto.-
Expert with implementing and supporting Advanced routing protocols and switching.-
Experience with Wireshark or other protocol analyzers.-
Configuring network & security devices with end-to-end security in mind.-
Configuring end to end Quality of Service-
Troubleshoot using traffic analyzers, NetFlow collectors, and capacity management tools.-
Incident Report Document writing.-
Documentation (MS Word) & drawing ( MS Visio ) updates-
Participating in Team & Customer meetings.-
Effective English speaking & writing skills. Soft Skills▪ Driven and Customer-focused.▪ Ability to work well under pressure.▪ Proactive Attitude▪ Problem Solving▪ Excellent Communication - Verbal & Written▪ Independent and resourceful with minimal supervision▪ Team player▪ Take initiativeCertification/Training-
Masters/Graduate degree holder-
Fortinet NSE5 and above (Desired), PCNSE, PCNSA, CCIE, CCNP Security-
CCIE, CCNP routing switching (Desired)
-
Ewm Technical Consultant
1 week ago
Bangalore City, India LTIMindtree Full timeGreetings from LTIMindtree!!!We have an urgent requirement for EWM Technical ConsultantExperience: 5+yrsHiring Location-Bangalore,Chennai,Mumbai,Pune,KolkataJob Description:,EWM Technical Consultant years of experience as SAP EWM consultant with 2 implementation project experience- Support the development and maintenance of SAP EWM configuration and...
-
Ewm Technical Consultant
1 week ago
Bangalore City, India LTIMindtree Full timeGreetings from LTIMindtree!!!We have an urgent requirement for EWM Technical ConsultantExperience: 5+yrsHiring Location-Bangalore,Chennai,Mumbai,Pune,KolkataJob Description:,EWM Technical Consultant years of experience as SAP EWM consultant with 2 implementation project experience-Support the development and maintenance of SAP EWM configuration and business...
-
Technical Consultant
3 weeks ago
Bangalore City, India Oracle Full timeJob Title : Technical Consultant Oracle SCM EBS Job Location : Bengaluru / HyderabadExp Range : 3-12 years Position Overview : We are looking for Technical Consultant Oracle SCM EBS having good SCM domain knowledge into Order Management, procurement, purchasing and inventory etc Required Skills : Excellent analytical and problem-solving skillsStrong...
-
Oracle Fusion Hcm Technical Consultant
7 days ago
Bangalore City, India LTIMindtree Full timeExp : 5 to 9Location : PAN India (LTIMindtree locations)Skill : Fusion HCM TechnicalCandidates should have a successful track record working with the Oracle Fusion HCM Cloud as a technical consultant. The candidate must be detail-oriented and should have strong communication and interpersonal skills with in-depth knowledge of Oracle HCM Cloud technical tools...
-
Sap Mdg Technical Consultant
1 day ago
Bangalore City, India Tata Consultancy Services Full timeGreetings from TCS!TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.We are hiring SAP MDG Technical Consultant role for Bangalore / NCR LocationRole:SAP MDG Technical ConsultantExperience: 8-15 yearsLocation: Bangalore / NCRMinimum...
-
Technical Consultant
4 days ago
bangalore, India Netradyne Full timeJob Title: NetSuite Technical Consultant/Lead Employment Type: Full-time, On-site Shift: General Shift (5 days a week) Location: Bangalore NetSuite Technical Consultant is an important role within the Business Systems Group. As NetraDyne continues its fast-paced growth, the development of our business systems plays a crucial role in supporting our...
-
Sap S/4hana Technical Consultant
1 week ago
Bangalore City, India emagine Full timeJob Description: SAP S/4HANA Technical ConsultantPosition: SAP S/4HANA Technical Consultant Location: Bangalore-HybridExperience: Minimum 8 years in SAP development on S/4HANAAbout the Role:We are seeking an experienced SAP S/4HANA Technical Consultant to join our dynamic team. The ideal candidate will be responsible for the development, testing, and...
-
Sap- Abap Technical Consultant
1 week ago
Bangalore City, India Black Box Full timeSAP ABAP Technical ConsultantLocation : Bangalore / MumbaiShift Timing : 2 PM to 11 PM ISTWork Mode: Work from Office Must Have Skills: SAP ABAP Programming experience, S4 Hana experienceJob profile:Role - SAP Technical Consultant - ABAP ConsultantExperience - Minimum 8+ YearsJob Description -- Preferable 5+ year on S/4 HANA & SAP Certified (not mandatory)....
-
Crm Technical Consultant
5 days ago
bangalore city, India KPMG India Full timeExp- 4-12yearsDesignation- Consultant/ Sr Consultant/ ManagerLocation- Mumbai/ Gurgaon/ BangaloreJD-Should have minimum 4+ years of experience.Must have knowledge on D365 CE/Power Platform.Must have worked on integrations (on multiple tier architecture)Good knowledge on Azure (S2S authentication, logic Apps, function app)Good Knowledge on power-platform:...
-
Tph Functional/Technical Consultant
2 weeks ago
Bangalore City, India ITSS Full timeRole: TPH Functional, Technical ConsultantLocation: India or Onsite when requiredExperience: 6-8 years experience in Temenos Transact and Payments domainBe a part of our global team. We are a multi-cultural organization with footprints across 23 international locations.This role is based out in India and we are looking for a highly enthusiastic individual,...
-
Sap Senior Technical Consultant- Ewm
42 minutes ago
Bangalore City, India valantic India Full timeAbout us:valantic stands for the "digital now". We show our customers what is possible in digitalisation today - from strategy to tangible realisation. Our service portfolio includes consulting, services, solutions, and our own software products in the areas of banking, customer engagement & commerce, business and predictive analytics, SAP / ERP consulting,...
-
Technical Consultant
1 week ago
Bangalore City, India Getronics Full timeAbout GetronicsGetronics family is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific & Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public...
-
Bangalore City, India Tech Mahindra Full timeHi All,Tech Mahindra is hiring for Oracle EBS HRMS Technical-Pan IndiaExp: 5+YearsLocation: Pan indiaNP: Immediate to max 30 DaysSkills: Oracle EBS HRMS Technical Consultant Candidate should have 5+ years of experience in Oracle ERP HRMS and Payroll modules. Below are the skills required. a) Expertise in technical components of Oracle ERP HRMS and Payroll...
-
Technical Consultant
3 months ago
Bengaluru/ Bangalore, India Orange Business Services Full timeApply for Technical Consultant, Career Progress Consultants in Bengaluru/ Bangalore for 3 - 5 Year of Experience on TimesJobs.com.
-
CRM Technical Consultant
3 weeks ago
bangalore, India NeerInfo Solutions Full timeHiring for Fortune IT CompanyRole: D365 CRM Technical Consultant/CE Technical ConsultantExperience: 5+ yearsLocation: Pan IndiaMust-HaveAble to configure, design, build, and extend Dynamics 365 Customer Engagement Apps – Sales, Marketing, Customer Service, and Field ServiceGood working knowledge of using Power Platform components3 years of working...
-
Technical Consultant
5 days ago
bangalore, India Getronics Full timeAbout Getronics Getronics family is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific & Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public...
-
Technical Consultant
5 days ago
bangalore, India LTIMindtree Full timeRole: Workday Technical Consultant Experience: 3-8 Years Location: All LTIM Locations Key Skills: Workday Technical, Workday Finance, Workday HCM Job Description: Must have hands-on experience in Advanced Compensation and Talent Management modules. Assist with maintenance and configuration of existing Workday Core HCM application. Assist with updating...
-
Bangalore City, India LTIMindtree Full timeGreetings!!!Role- Sr. ABAP Technical ConsultantExperience- 6-12yrsLocation- PAN IndiaNotice Period-Immediate to 45 daysJD:Sr. ABAP Technical Consultant-Required Technical and Professional Expertise At least 7 + years of experience in SAP ABAP-Minimum 1 full life cycle implementations or rollout on S/4HANA will be preferred-Must be good in ABAP custom...
-
EWM Technical Consultant
3 days ago
bangalore, India LTIMindtree Full timeGreetings from LTIMindtree!!! We have an urgent requirement for EWM Technical Consultant Experience: 5+yrs Hiring Location-Bangalore,Chennai,Mumbai,Pune,Kolkata Job Description:, EWM Technical Consultant years of experience as SAP EWM consultant with 2 implementation project experience • Support the development and maintenance of SAP EWM configuration...
-
Technical Consultant
4 days ago
bangalore, India Huron Full timeRoles: Oracle Fusion HCM Technical Consultant Exp: 4.5 to 7 years Location: Bangalore, Chennai, Pune, Noida Must have skills: Fast formula, HDL, OIC Job Requirements: Minimum of 4.5-7 years of experience developing solutions in Oracle EBS/Cloud Team Lead Experience on Full ERP Implementation SDLC. Must be able to design and propose solutions for Technical...