Senior Manager

2 weeks ago


Hyderabad, Telangana, India Ideagen Full time
Senior Manager - Global Credit Control

A leading role in global credit control, responsible for extending collections support and accelerating DSO targets.

This senior position requires strong leadership, attention to detail, excellent communication skills, and the ability to work collaboratively with stakeholders at all levels of the business.

Responsibilities:
  • Build and report monthly KPIs on timeliness and quality.
  • Ensure accurate, timely, and efficient customer invoicing and collection processes.
  • Monitor and analyze customer payments, reviewing credit status as necessary.
  • Identify process improvements to enhance efficiency and a continued improvement mindset across the team.
  • Establish and maintain relationships with key customers to facilitate timely payments.
Requirements:
  • Bachelor's degree in accounting, finance, or related field.
  • 15+ years of experience in leading global collections teams with an excellent track record.
  • Strong knowledge of invoicing and credit control processes and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Skills and Experience:
  • Experience producing detailed reporting for operational KPI management and senior management reports.
  • Experience in handling audit requests and local compliances.
  • Experience using accounting software and Microsoft Office applications.
Desirable Skills:
  • Understanding of technology-based organizations, ideally SaaS.
  • Working knowledge of NetSuite, Salesforce, and billing systems (Zuora).
About Ideagen:

Ideagen is a global software company that provides solutions to help organizations manage risk, compliance, and performance.

We have offices around the world and a team of experts who work tirelessly to deliver innovative solutions to our clients.

We are passionate about making a difference and creating a safer world for everyone.


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