MyOperator - Data Analyst - Tableau/Power BI

2 weeks ago

Anywhere in IndiaMultiple Locations My Operator Full time

About MyOperator :

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Job Overview :

MyOperator is seeking a highly analytical and detail-oriented Data Analyst to join our remote team. In this role, you will analyze large datasets to uncover trends, generate actionable insights, and drive data-informed decisions that enhance business performance. You will work closely with multiple teams, providing valuable data-driven recommendations while enjoying the flexibility of working from home.


Key Responsibilities :


- Collect, organize, and analyze datasets from multiple sources to identify trends and insights. '


- Develop, maintain, and automate dashboards and reports using data visualization tools (e.g., Tableau, Power BI).


- Collaborate with different teams to define and monitor key performance indicators (KPIs).


- Provide data-driven recommendations to improve business strategies and operations.


- Ensure the accuracy, consistency, and quality of data through data cleaning, transformation, and validation processes.


- Support teams with ad-hoc data analysis and solve specific business challenges.


- Write SQL queries and work with databases to extract relevant information.


- Assist in forecasting and predictive analysis to support business growth.


Required Skills and Qualifications :


- Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, or a related field.


- 1-3 years of experience in data analysis or a similar role.


- Proficiency in data analysis tools and programming languages such as SQL, Python, or R.


- Hands-on experience with data visualization tools such as Tableau, Power BI, or equivalent.


- Strong analytical and problem-solving skills with the ability to manage complex data sets.


- Excellent communication skills, with the ability to translate data findings into actionable business insights.


- Attention to detail with a focus on data accuracy and integrity.


Preferred Qualifications :


- Experience with big data technologies such as Hadoop, Spark is a plus.


- Familiarity with machine learning techniques and predictive modeling is desirable.


- Prior experience in SaaS or tech-driven environments is a bonus.


What We Offer :


- Competitive salary and comprehensive benefits package.


- A fully remote, flexible working environment.


- Opportunities for professional development and career growth.


- A dynamic, collaborative team culture.

(ref:hirist.tech)

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