Tier 3 Cc Customer Engineer

4 days ago

Bengaluru, India Whatjobs IN C2 Full time

Title: Tier 3 Customer Engineer Location: Bangalore India On call Rotation Duration: 12 Mo Contract Pay Rate: 1,000 LPA /hr Targeted Start Date: ASAP Own complex operations and escalations across the Contact Center Enterprise stack for Dedicated Instance environments. Drive stability, scalability, and resilience for mission-critical contact center services. Core Responsibilities Lead incident response, complex troubleshooting, and root-cause analysis across the UCCE ecosystem. Design and implement advanced call flows, routing strategies, and peripheral integrations. Plan and execute upgrades, patches, and migrations with minimal downtime. Build and maintain runbooks, diagrams, standards, and support procedures. Implement monitoring, alerting, and capacity/performance baselines for proactive operations. Partner with UC, Network, and Security teams on cross-domain changes and solution designs. Mentor Tier 1/2 staff; provide knowledge

  • Tier 3 CC Customer Engineer

    7 days ago

    Bengaluru, India Insight Global Full time

    Title: Tier 3 Customer Engineer Location: Bangalore IndiaOn call RotationDuration: 12 Mo ContractPay Rate: 1,000 LPA /hrTargeted Start Date: ASAPOwn complex operations and escalations across the Contact Center Enterprise stack for Dedicated Instance environments. Drive stability, scalability, and resilience for mission-critical contact center services.Core...

  • Tier 3 CC Customer Engineer

    1 week ago

    Greater Bengaluru Area, India Insight Global Full time

    Title: Tier 3 Customer Engineer Location: Bangalore IndiaOn call RotationDuration: 12 Mo ContractPay Rate: 1,000 LPA /hrTargeted Start Date: ASAPOwn complex operations and escalations across the Contact Center Enterprise stack for Dedicated Instance environments. Drive stability, scalability, and resilience for mission-critical contact center services.Core...

  • Tier 3 CC Customer Engineer

    1 week ago

    Greater Bengaluru Area, India Insight Global Full time

    Title: Tier 3 Customer Engineer Location: Bangalore India On call Rotation Duration: 12 Mo Contract Pay Rate: 1,000 LPA /hr Targeted Start Date: ASAP Own complex operations and escalations across the Contact Center Enterprise stack for Dedicated Instance environments. Drive stability, scalability, and resilience for mission-critical contact center services....

  • Tier 3 CC Customer Engineer

    7 days ago

    Greater Bengaluru Area, India Insight Global Full time

    Title: Tier 3 Customer Engineer Location: Bangalore India On call Rotation Duration: 12 Mo Contract Pay Rate: 1,000 LPA /hr Targeted Start Date: ASAP Own complex operations and escalations across the Contact Center Enterprise stack for Dedicated Instance environments. Drive stability, scalability, and resilience for mission-critical contact center services....

  • Tier 3 UC Customer Engineer

    7 days ago

    Bengaluru, India Insight Global Full time

    Title: Tier 3 UC Customer Engineer Location: Bangalore IndiaDuration: 12 MoPay Rate: $1,100/hr INRTargeted Start Date: ASAP

  • Tier 3 UC Customer Engineer

    3 weeks ago

    Bengaluru, India Insight Global Full time

    Title: Tier 3 UC Customer Engineer Location: Bangalore India Duration: 12 MoPay Rate: $1,100/hr INRTargeted Start Date: ASAP

  • Tier 3 UC Customer Engineer

    3 weeks ago

    Bengaluru, India Insight Global Full time

    Title: Tier 3 UC Customer Engineer Location: Bangalore India Duration: 12 MoPay Rate: $1,100/hr INRTargeted Start Date: ASAP

  • Tier 3 UC Customer Engineer

    3 weeks ago

    Bengaluru, India Insight Global Full time

    Title: Tier 3 UC Customer Engineer Location: Bangalore India Duration: 12 MoPay Rate: $1,100/hr INRTargeted Start Date: ASAP

  • Tier 3 UC Customer Engineer

    3 weeks ago

    Bengaluru, India Insight Global Full time

    Title: Tier 3 UC Customer Engineer Location: Bangalore India Duration: 12 Mo Pay Rate: $1,100/hr INR Targeted Start Date: ASAP

  • Tier 3 UC Customer Engineer

    3 weeks ago

    Bengaluru, India Insight Global Full time

    Title: Tier 3 UC Customer Engineer Location: Bangalore India Duration: 12 Mo Pay Rate: $1,100/hr INR Targeted Start Date: ASAP