IEC and Communications Consultant

2 weeks ago


Mumbai, India Palladium: Make It Possible Full time
About Palladium:Palladium is a global leader in the design, development, and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people's lives.

Project Overview:

Project Management Unit for Technical Support and Implementation of Comprehensive Disaster Planning, Mitigation, Management and Response for Disaster Management, Relief and Rehabilitation Department, Government of Maharashtra

Role Overview:He/She/They would be responsible for end-to-end communication and knowledge management for the Disaster Management ProjectOpportunity to create ground breaking communication, awareness campaign programs for a first of its kind DM program in India with a huge scope for innovation, scale and replication potential.

Responsibilities:Work closely with the Team leader and client in preparing a communication planDesigning and implementing the communications strategy across all interventions of the project in both English and Marathi as per client requirementsConvert complex information into articles, case studies, blogs, reports, informative creatives, PPTs or any other written contentTranslate the impact of project work into written narrativesLiaise with project teams to understand the work being done and communicate it via social media platforms to the larger audienceTravel to district level offices and interact with district teams to collect data, photographs, impact numbers and statistics by meeting and interacting with project stakeholdersCreate and manage external branding and positioning of the project in collaboration with the PR agency of Palladium as and when requiredHe/ She should be well versed in identifying end beneficiary/audience pulse, needs and design appropriate promotion and other communications techniques to reach them.Overall coordination with the R&R Department for the communication aspectsHandles the digital, social, and print media for the Department if requiredConduct /handle / monitor the promotion and outreach programs of the DepartmentResponsible for Grievance Redressal and Knowledge Management of the programHandle the Public relation activities of the Department including Press Release, Press Conference, media handlingMonitor and manage all the external communication on behalf of the DepartmentVerify and approve all the content related to the Department before publishing it in press or electronic or digital or social media.Coordinate with different stakeholder for content generation for articles, reports etc.Manage and maintain the core content of the official website and other social media handles.Prepare text content, web content, digital media content, participatory governance related polls, surveys for citizens, broadcasting information on behalf of the departmentHelp in end to end knowledge management including collecting, compiling, organizing project related information and data and store in proper formats.

Qualifications and Experience Required:Post-graduate University Degree in journalism, communication, or related field with minimum of 5 years of experienceExperience in managing KM and Communication for similar transformation programs,Preferred experience in branding, communication, outreach activities related to public services/ social impact and development sectorExperience/knowledge of website and social media technologies and applications and other communication channelsExcellent writing skills, and synthesizing research/policy reports for multiple audiencesKnowledge of Marathi is must.

Equity, Diversity & Inclusion -

Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss.Safeguarding

- We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.



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