Genpact is Hiring for Manager/Sr. Manager-OTC-Jaipur-US Shift

4 days ago


jaipur, India Genpact Full time

With a startup spirit and 115,000+ curious and courageousminds, we have the expertise to go deep with the world’s biggest brands—and wehave fun doing it. We dream in digital, dare in reality, and reinvent the wayscompanies work to make an impact far bigger than just our bottom line. We’reharnessing the power of technology and humanity to create meaningfultransformation that moves us forward in our pursuit of a world that worksbetter for people. Now, we’re calling upon the thinkers and doers, those with anatural curiosity and a hunger to keep learning, keep growing., People whothrive on fearlessly experimenting, seizing opportunities, and pushingboundaries to turn our vision into reality. And as you help us create a betterworld, we will help you build your own intellectual firepower.

Welcome to the relentlesspursuit of better.


Inviting applications for the role of Manager/Sr. Manager-Order to Cash

In this role you are expected to be anindependent worker who demonstrates ownership of responsibilities,self-reliance, resourcefulness, and a proactive approach to perform efficient and accurateprocessing of customer orders from order entry/capture to payment. Thisincludes a variety of tasks, such as order entry, order validation, shipmentdocument creation, invoicing, and cash application. The ideal candidate willhave strong analytical and problem-solving skills and excellent customerservice and communication skills.

EssentialDuties and Responsibilities:

  • Follow established policies & procedures as laid out in SOPs and other relevant process documents.
  • Provides support tasks, including efficient, accurate order processing & fulfillment of an assigned account base.
  • Perform order validation and exception resolution such as pricing issues, promotion application
  • Generate and send customer invoices.
  • Apply customer payments to accounts receivable.
  • Reconcile accounts receivable and prepare reports
  • Support month-end close activities
  • Willing to work in US shifts and follow US calendar for Holidays


MinimumQualification: Bachelor or Graduate degree

7+years of experience in Order to Cash with 2/3 years of team mgmt. exp + years of experience in Order to Cash

Musthave done transitions and has excellent stakeholder mgmt. capability

Stronganalytical and problem-solving skills

Excellent customer service and communication skills

Must be self-reliant, resourceful, and proactive in approaching tasks.

Strong analytical skills and ability to work with complex data.

Excellent attention to detail and problem-solving abilities

PreferredQualifications/ Skills Musthave worked on ERPs Order 2 Cash management systems (SAP / Oracle / Salesforce/ TPM )

Strong communication skills with the ability to express ideas andrecommendations clearly and briefly.

  • Strong interpersonalskills, with the ability to be both collaborative and inclusive within a teamenvironment.

Proficient in Microsoft Office - Excel, PowerPoint, and Word.

Ability to multi-task and prioritize items with specific time constraints.

Ability to adapt to the business's changing needs.

Client-focused mindset with proven ability to respond quickly to internaland external client requests.

Knowledge of all Order-to-cash processes in the CPG or retail industry.


DesirableSkills: Excellent communication/ interpersonal skills

Exposure to ERP systems (SAP)


Genpact is an Equal Opportunity Employer and considers applicants for all positionswithout regard to race, color, religion or belief, sex, age, national origin,citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values diversity and inclusion,respect and integrity, customer focus, and innovation. For more information,visit Follow us on Twitter, Facebook, , and YouTube.



  • Jaipur, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageousminds, we have the expertise to go deep with the world’s biggest brands—and wehave fun doing it. We dream in digital, dare in reality, and reinvent the wayscompanies work to make an impact far bigger than just our bottom line. We’reharnessing the power of technology and humanity to create...


  • Jaipur, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageousminds, we have the expertise to go deep with the world’s biggest brands—and wehave fun doing it. We dream in digital, dare in reality, and reinvent the wayscompanies work to make an impact far bigger than just our bottom line. We’reharnessing the power of technology and humanity to create...


  • jaipur, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageousminds, we have the expertise to go deep with the world’s biggest brands—and wehave fun doing it. We dream in digital, dare in reality, and reinvent the wayscompanies work to make an impact far bigger than just our bottom line. We’reharnessing the power of technology and humanity to create...


  • Jaipur, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageousminds, we have the expertise to go deep with the world’s biggest brands—and wehave fun doing it. We dream in digital, dare in reality, and reinvent the wayscompanies work to make an impact far bigger than just our bottom line. We’reharnessing the power of technology and humanity to create...


  • jaipur, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageousminds, we have the expertise to go deep with the world’s biggest brands—and wehave fun doing it. We dream in digital, dare in reality, and reinvent the wayscompanies work to make an impact far bigger than just our bottom line. We’reharnessing the power of technology and humanity to create...


  • Jaipur, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageousminds, we have the expertise to go deep with the world’s biggest brands—and wehave fun doing it. We dream in digital, dare in reality, and reinvent the wayscompanies work to make an impact far bigger than just our bottom line. We’reharnessing the power of technology and humanity to create...


  • Jaipur, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • Jaipur, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • jaipur, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


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    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • Jaipur, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • Jaipur, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • Jaipur, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • jaipur, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • Jaipur, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • jaipur, India Genpact Full time

    With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • Jaipur, India Genpact Full time

    With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • jaipur, India Genpact Full time

    With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • Jaipur, India Genpact Full time

    With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • Jaipur, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageousminds, we have the expertise to go deep with the world’s biggest brands—and wehave fun doing it. We dream in digital, dare in reality, and reinvent the wayscompanies work to make an impact far bigger than just our bottom line. We’reharnessing the power of technology and humanity to create...