Customer Service Representative
1 month ago
Walk-in Interviews for Customer Service Associate - Banking Process
Walk-in Interview - Monday to Saturday
Walk-in Interview Time: 10:00AM-5:00PM
Venue: Infotech center - IGT Solutions , Ground floor , 1140 old Delhi Gurgaon road- Sector 22A
Key Responsibilities:
- Handle customer inquiries and resolve issues efficiently.- Provide accurate information about banking products and services.- Process transactions and maintain customer records.- Ensure compliance with banking regulations and policies.- Deliver excellent customer service and enhance customer satisfaction.- Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience- Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences
- Requirements:- Minimum Bachelor's degree/ Graduation must- Prior experience in customer service or banking is preferred.- Strong communication and interpersonal skills.- Ability to handle customer queries and complaints effectively.- Basic computer skills.
Benefits:
- Transport facility (Odd hours)- Comprehensive training and development programs.- Opportunities for career growth and advancement and other employee benefits.- We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.- Day shift for female employees in production
Documents to Bring:
- Updated resume –- Valid ID proof (Aadhaar, PAN, etc.)
Contact Person
- Jaisika Bhardwaj
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