Process Coordinator

2 days ago

Gurugram, India Ranvik Exports Full time

Job Description – Process Coordinator

Position Title: Process Coordinator

Department: Operations / Supply Chain

Reporting To: Sales/ Business Head

Location: IMT Manesar

Role Summary

The Process Coordinator will be responsible for managing and streamlining the order-to-dispatch process, ensuring accuracy in documentation, timely deliveries, and effective coordination across teams. The role requires a detail-oriented professional with strong organizational and communication skills to uphold client commitments and maintain process efficiency.

Key ResponsibilitiesOrder & Dispatch Management


• Align product dispatches strictly as per committed client timelines.


• Hold stock-ready products in Production or the 360 store to ensure on-time availability.


• Monitor and maintain Minimum Order Quantity (MOQ) levels across product categories.

Documentation & Workflow


• Generate Proforma Invoices (PI) for client approval.


• Raise Sales Orders (SO) against approved Proforma Invoices.


• Raise Purchase Orders (PO) against Sales Orders.


• Maintain accurate records and MIS reports for management review.

Cross-Functional Coordination


• Act as the bridge between Sales, Production, and Stores to ensure smooth execution.


• Track order status and proactively communicate updates to stakeholders.


• Support process improvement initiatives and contribute to SOP standardization.

Qualifications & Skills


• Bachelor's degree in Business Administration, Commerce, Supply Chain Management, or a related field.


• 2–4 years of experience in order management, sales coordination, or supply chain operations.


• Proficiency in MS Excel / Google Sheets and ERP/CRM systems.


• Strong problem-solving and multitasking abilities.


• Excellent communication, documentation, and stakeholder management skills.

Why Join Us

  • This role offers the opportunity to work at the intersection of operations, sales, and supply chain, providing exposure to end-to-end business processes. The Process Coordinator will play a key role in driving operational efficiency, ensuring client satisfaction, and contributing to the company's growth trajectory.

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