Head – Warehouse Operations

5 days ago


Delhi, India Biocon Biologics Full time
Role: Head – Warehouse Operations

Department: Supply Chain Management

Scope:

This position is responsible for managing warehouse and dispatch operations for all sites in Bangalore.

LeadershipThis is a leadership position responsible to-Manage a team of 70+ FTEs and ~70 contract workforce.Drive productivity and ensure compliance in warehouse operations.Manage operations of 5 warehouses in Bangalore with 12000+pallet spaces.

Decision-Making AuthorityPlanning day to day activities and managing shifts.Inventory managementResource planning and talent managementBudget Accountability Manage approved operational budget for warehouse.

Key RelationshipsSupply chain (supply planning, inventory controller, logistics, procurement)ManufacturingCommercial (sales and marketing)Quality AssuranceFinanceProgram ManagementIT/BRM

Part 3: Impact of the Position

Impact/Success Measures

KPIs include:On time performance of receipt, dispensing and dispatch activities.First time rightMeet savings and ESG targets.Process ComplianceEnsure regulatory audit readiness.Meet Talent development and retention targets.Enable new business requirements and productivity improvement projects.

Core RolesEstablish best practices within warehouse commensurate with regulatory and statutory guidelines.Manage day-to-day functioning of warehouse and ensure productivity targets are met.Plan resource management and scheduling as per shift requirements andmanufacturing targets.Ensure adherence to CGMP and EHS norms as per established procedures.Always maintain an audit ready facility.Maintain inventory hygiene and accuracy, minimize waste.Timely closure of QMS elements and CAPAs linked to warehouse operations.Manage warehouse spend within approved budgets and meet defined savings and sustainability targets.Manage stakeholder relations and enhance customer service levels.Align warehouse performance with organizational goals and vision.Drive continuous improvements and 6 sigma programs to enhance.operational efficiency.Manage talent/skill development and retention programs, maintain high engagement score with teams.Coordinate with inventory controller to clear distressed inventory and manage appropriate inventory levels.Ensure adherence to fiscal and regulatory governance procedures as per company policies.Maintain MIS, operations data and setup management review processes.Drive culture of innovation and continuous improvement aligned to GxP standards.

Education:

Masters or Graduate/Degree Supply Chain operations or equivalent, MBA preferable.Knowledge:Sound understanding of Biopharmaceutical warehouse operations and GxP standards, with extensive experience in hosting regulatory audits.Understanding of inventory management principles and working knowledge of SAP, WMS and MES Systems.

Skills:

People management and communication skills and proficient at change and conflict management.

Advanced Required Competencies

Result-FocusedEffective team managementWell-organized and high level of attention to detail.

Analytical ThinkingStrong analytical and conceptual skills.

Written and Oral CommunicationAbility to clearly communicate with stakeholders, Proficient in English (Oral/Written).

Experience15-20 years of experience in managing biopharmaceutical warehouse operations catering to regulated markets.Driving lean and six sigma projects | Green belt preferred not mandatory.


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