Sr. E-Commerce Manager

10 hours ago


Mumbai, India NIVEA India Pvt. Ltd. Full time
At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For

years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.Behind every brand, every product and every accomplishment are our more than 20, employees. It is for them that we live a culture of inclusion, respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.Your Tasks

1. Key Account Management for a specific set of e commerce accounts mapped2. To build and execute profitable e-com Model by leveraging the emerging market trends by focusing on Product, Channel and Frontline service structure development3. Build capability of the S&D system to serve the e-com websites.4. Accountabilities - list in priority order the main accountabilities/deliverables of the role, including key measures.5. Provide leadership and drive results- Analyze data available in various MIS to developaction plans for business development.6. Evaluate & build new web opportunities / avenues for driving both the width & depth agenda of the company.7. Set up robust Review mechanisms to generate MIS to enable decision-making at HO level.8. Drive productivity in the e-tailers through improved execution and measure the reach of uncovered towns etc. thru this Model.9. Develop Promotional strategy for e-commerce channel by understanding the model as well competitive and business trends.10. Evolve and conceptualize the SKU rationalization, ensure alignment with Marketing, Supply Chain, Finance and Sales Regions.11. Conceptualize, design and implement relevant campaigns across select e-com portals to drive visibility and business.12. Review of sales systems and processes in e-tailer's Distribution and drive standardization as well as optimization thru 'Best Practice' sharing and building capability.13. Understand the market forces and benchmark with other FMCG companies and Industry and constantly evaluate the models and adapt to current as well as future scenario.14. Lead and manage entire e-commerce channel profitably.Build execution templates for targeted websites and e-tailers (including market places).15. Conceptualize template, execute and review the e-tailer's engagement program at National level16. Benchmark existing models in other FMCGs and relevant industries.

Managerial competencies1. Analytical –Strong analytical mindset and knowledge of performance marketing metrics.2. Passionate about E-Commerce with a learner’s mindset and a go-getter attitude, along with good analytical skills and ability to influence and collaborate with cross-functional stakeholders3. Environment- Good understanding of FMCG business environment4. Technical- Exposure to Commercial Finance, Sales Finance5. Coordinating - Motivates and empowers others in order to reach organizational goals6. Communication - Speaks clearly, fluently and effectively to both individual and groups. Writes in a clear and concise manner, using appropriate style and language.7. Presentation & Analytics - Proficient in power point presentations & Excel8. Decision making - Should be able to make priorities and make decisions in line with company policies/target9. Organized - Organizes and schedules events, activities and resources. Develops process which are self-driven and sustainable.10. Persuasive - Interpersonal relations – Customer Service Orientation, Collaboration and Influencing Skills, Co-ordination with other stakeholdersYour Profile

Key Account Management / Sales and Marketing experience of 6 years to 8 years in FMCG/ E retailers.4+ years of E-Commerce experience is desired.Experience in Key Account Management.Analytical, influencing, collaboration & inclusion skills are desirable.



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