Jobs For Customer Care Executive-Reputed Ecommerce Industry-Bangalore, Bengaluru, Karnataka, India-3 Lakhs-Vandana
1 month ago
JOB DETAILS
1. Client - E commerce Set up
2. relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector
3. Documentation of processes for each of the assigned clients
4. Ensure customers- queries/escalations are managed with high accuracy/relevance within the agreed SLA/TAT.
5. Calling the customer to collect data
6. Manage customer queries over calls/ emails
7. Coordinating with the outsourced vendor for inbound/outbound calling activities.
8. Customer Support
FUNCTIONAL AREA
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