Principal Software Engineer

3 days ago

Mumbai, India Esyasoft Technologies Private Limited Full time

The L2 Infrastructure Engineer will be responsible for supporting and maintaining infrastructure across cloud environments (AWS, Azure, GCP) as well as on-premises systems. The role requires minimum 5 years of total experience, with strong hands-on expertise in Linux and Windows server administration, networking, system monitoring, and L2 incident management.   Key Responsibilities Provision, configure, and troubleshoot Windows and Linux servers across cloud and on-premises environments. Maintain and optimize virtual machines, storage solutions, and application services across cloud and on-premises environments. Collaborate with IT and networking teams to support system hardening, security compliance, and identity/access management (AD, RBAC, Managed Identities). Hands on networking components such as VLANs, routing, VPNs, firewalls, load balancers, and monitoring tools (Prometheus, Grafana, Zabbix). Monitor system health and performance Perform routine maintenance including patching, updates, and backups. Troubleshoot and resolve L2 technical issues, escalating complex problems to L3 teams as required. Contribute to disaster recovery planning, security incident response, and documentation of processes and known issues. Communicate effectively with stakeholders Provide mentoring to junior team members Collaborate on cross-functional initiatives   Qualifications   Bachelor’s degree / Diploma graduate in Computer Science, Information Technology, or related fields. Certifications such as Azure/AWS Administrator, RHCE, or CCNA are considered an advantage. Requirements Required Skills & Experience   About 5 years of overall IT/infrastructure experience, including 1–2 years in a dedicated L2 support role. Strong hands-on expertise with Linux and Windows server administration. Good working knowledge of public cloud platforms: AWS, Azure, and GCP. Solid understanding of networking fundamentals (TCP/IP, firewalls, VLANs, VPNs, routing, switching, DNS/DHCP, network security). Experience with monitoring and automation tools such as Prometheus, Zabbix, Grafana, or SolarWinds. Experience supporting hybrid cloud and on-premises environments. Strong analytical thinking, problem-solving ability, and attention to detail. Good communication skills with the ability to document procedures and collaborate within teams.

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