Support Executive

3 weeks ago

Faridabad, India Rite Infotech Pvt. Ltd. Full time

Key Responsibilities :

  • Provide Level 2/3 support for .NET-based applications across various business units.

  • Monitor application performance, availability, and stability.

  • Troubleshoot and resolve issues related to application functionality, data integrity, and integration with other systems.

  • Respond to support tickets and service requests in a timely manner, ensuring adherence to SLAs.

  • Collaborate with developers, QA, infrastructure, and business teams to analyze root causes and apply fixes.

  • Maintain technical documentation including issue logs, user guides, and support processes.

  • Assist in application deployments, updates, and configuration changes.

  • Participate in incident, problem, and change management processes.

  • Provide off-hours/on-call support as needed.

Required Skills and Qualifications :

  • Bachelors degree in Computer Science, Information Technology, or related field.

  • 2+ years of experience in .NET application support or software maintenance.

  • Experience with MS SQL Server / Oracle , writing SQL queries, and performing basic database troubleshooting.

  • Familiarity with Windows Server environments and IIS configuration.

  • Experience with ticketing systems (e.g., JIRA, ServiceNow, Remedy).

  • Strong analytical and problem-solving skills.

  • Excellent communication and interpersonal skills.

Preferred (but not mandatory) :

  • Exposure to cloud platforms like Azure or AWS.

  • Knowledge of REST APIs, XML/JSON, and integration troubleshooting.

  • Experience with CI/CD pipelines and version control (e.g., Git).

Skills Required :

  • Candidate should be a fast learner

  • Must have logical, analytical and creative approach to problem solving

  • Must be Hardworking and should have meticulous and organized approach to work

  • Should have a positive attitude & should be confident to accept new challenges.

  • Multi-tasking attitude, equally comfortable operating from within both the technology & business environments

  • Administrative Coordinator

    3 hours ago

    Faridabad, Haryana, India Keller Executive Search Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    This is a position within Keller Executive Search and not with one of its clients.Ready to supercharge executive searches at a global firm impacting top talent worldwide? Join Keller Executive Search and thrive in a fast-paced, collaborative environment as our dedicated Administrative Assistant. In this role, you'll provide essential support to our executive...

  • Support Executive

    2 weeks ago

    Faridabad, Haryana, India Rite Infotech Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Looking for a skilled Support Executive to join our team at Rite Infotech Pvt. Ltd., responsible for providing top-notch support for .Net applications. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment.Roles and ResponsibilityProvide technical support and troubleshooting...

  • Customer Support Executive

    2 weeks ago

    Faridabad, India AIM Multiskills Jobs Full time

    **AIM MULTISKILLS JOBS PVT. LTD..**: **EXP REQUIRED: 1-2 YEARS**: Customer Support Executive **COURIER,TRANSPOTATION,FREIGHT,WAREHOUSE**: **FARIDABAD**: **1 - 2 LAKHS**:

  • WEB SUPPORT AND SECURITY EXECUTIVE

    1 week ago

    Faridabad, India Divya Placement Consultant Full time

    WEB SUPPORT AND SECURITY EXECUTIVE HI we are Looking For IT Executive for Web Support and Security Executive  Experience 1-2 Year min.  Job location is NIT-3 Faridabad Salary 20k Gender Female  Job description Experience hands-on desktop support for software issues, laptops, IP phones, Wi-Fi, LAN, and other devices. Microsoft Office (Outlook,...

  • WEB SUPPORT AND SECURITY EXECUTIVE

    2 weeks ago

    Faridabad, India Divya Placement Consultant Full time

    WEB SUPPORT AND SECURITY EXECUTIVE HI we are Looking For IT Executive for Web Support and Security Executive  Experience 1-2 Year min.  Job location is NIT-3 Faridabad Salary 20k Gender Female  Job description Experience hands-on desktop support for software issues, laptops, IP phones, Wi-Fi, LAN, and other devices. Microsoft Office (Outlook, Excel,...

  • Sales Support Executive

    2 weeks ago

    Faridabad, India Mobile App Bnao Full time

    We are seeking a motivated and customer-focused Sales Support Executive to join our team for the mobile app "Bnao." This app aims to provide users with a seamless and enjoyable experience, and we need a dedicated professional to assist in sales support and customer interactions. **Responsibilities**: **Customer Interaction**: Engage with potential and...

  • Sales Support Executive

    15 hours ago

    Faridabad, India Compage Automation Systems Pvt Ltd Full time

    Sales Support Executive - Female Qualification : Graduate Experience : Minimum 3 Years Type of Experience : Knowledge of computer **Salary**: ₹15,000.00 - ₹30,000.00 per month **Speak with the employer** +91-XXXXXXXXXX **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,000.00 - ₹30,000.00 per month Schedule: - Morning...

  • Support Executive

    2 weeks ago

    Faridabad, Haryana, India Rite Infotech Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Key Responsibilities :Provide Level 2/3 support for .NET-based applications across various business units. Monitor application performance, availability, and stability.Troubleshoot and resolve issues related to application functionality, data integrity, and integration with other systems.Respond to support tickets and service requests in a timely manner,...

  • Support Executive

    3 weeks ago

    Faridabad, India Alpha Beta Placements Full time

    Key Responsibilities : Provide Level 2/3 support for .NET-based applications across various business units. Monitor application performance, availability, and stability. Troubleshoot and resolve issues related to application functionality, data integrity, and integration with other systems. Respond to support tickets and service requests in a timely...

  • Customer Support Executive

    3 weeks ago

    Faridabad, India Rasayanam Ayurveda Full time

    Customer Service Executive: Handle inbound calls, chats & emails Manage tickets & resolve within TAT Handle escalations with empathy Ensure CSAT & process adherence Coordinate with internal teams Flexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave encashmentProvident fundMaternity leaves