Salesforce Data Analyst

2 days ago

Pune, India Zensar Technologies Full time

Job Title: Salesforce Data AnalystExp-5-8 YearsLocation-RemoteJob Summary:The Salesforce Data Analyst is a bridge between raw data and business insight. This role is responsible for ensuring data integrity, transforming data into actionable reports and dashboards, and empowering stakeholders to make data-driven decisions. The focus is on using data to answer business questions and drive efficiency.Key Responsibilities:- Data Governance & Quality:- Monitor and maintain data quality, hygiene, and completeness within Salesforce.- Develop and enforce data standards, validation rules, and duplicate management processes.- Perform regular data audits and lead data cleansing initiatives.- Reporting & Dashboarding:- Design, build, and maintain complex reports, dashboards, and report folders in Salesforce.- Translate business requirements from stakeholders (Sales, Marketing, Service) into technical reporting specifications.- Empower business users with self-service reporting capabilities through training and documentation.- Business Analysis & Insight:- Analyze data trends to provide insights on sales performance, pipeline health, marketing campaign ROI, and customer support metrics.- Support strategic planning by providing data-backed recommendations.- Document business processes and data flows.- Support & Collaboration:- Act as a primary point of contact for ad-hoc data and reporting requests.- Collaborate with Salesforce Administrators and Developers to communicate business needs for new fields, objects, or automation.Required Skills & Qualifications:- Experience: 4+ years of experience as a Data Analyst, Sales Operations Analyst, or similar role, with a primary focus on Salesforce.- Technical Skills:- Expert-level proficiency in Salesforce Reports & Dashboards.- Strong skills in Excel/Google Sheets (PivotTables, VLOOKUPs, Charts).- Solid understanding of the Salesforce data model (Standard Objects like

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