Quote to Cash

5 days ago

Mumbai, India Morningstar Full time
Quote to Cash Manager – Finance Shared ServicesEmployment Type:– Permanent.The Area:

Morningstar is looking for

Quote to Cash Manager

for the Finance Shared Services. The Finance Shared Services is responsible for executing day to day Procure to pay/ or Quote to Cash activities of Morningstar Global business in a process oriented and disciplined manner.Role Summary:

Reporting to Sr. Manager - Finance Shared Service. This role is responsible for execution, overseeing, leading the end to end Global Quote to Cash Process. Responsibilities also includes the coordination and completion of process on time. Setting deadlines, assigning responsibilities, monitor and summarize progress of process. This position is based in our Mumbai office.

ResponsibilitiesManage end to end Global Quote to Cash processOngoing basis ensures excellence levels of service quality and overall Quote to Cash operations.Supports the identification and drives process and service improvement opportunities globally for the assigned areas of responsibilities within the end to end QTC processMaintain the Quote to Cash global policies, standards and process documentation for the defined process areas of responsibility.Run continuous improvement initiatives to drive Quote to Cash excellence.Represents the assigned Quote to Cash process areas of expertise in cross functional projects.Ensure SLA’s are achieved, and customers processes are delivered.Manager of People Role

Manages a team to lead them to achieve team goals.Understands the entire order to cash value stream and applies the knowledge to achieve resultsIdentifies performance gaps, their reasons and bridges those gapsCoaches/counsels/mentors staff to deliver exceptional results and develops and assists them to achieve their career goalsMakes work allocation decisionsAligns with organizational goals, direction and strategy and shares and communicates them to his direct reports and motivates and encourages them to align and achieve themMaintains and provides relevant accounting documentation and provides support to internal as well as external auditors for timely completion of audits.Identifies patterns and gets to the root of issues causing bottlenecks/problems/issues and leads resolution to improve customer experience and department metricsConceptualizes and participates in process improvement projectsCommunicates effectively with external and internal stakeholdersDocuments new and updates documentation for existing processes as improvements/changes are agreed.Requirements

Commerce Graduate (B.Com/M.com/MBA)Minimum 10 years of operational experience in Order to Cash operationsSuccessful track record in delivering process and IT improvement initiativesWorked in with third party service providers delivery teams.Thorough knowledge of Order to Cash cycleAble to engage confidently with stakeholders in countriesGood Oracle and Salesforce user knowledgeGood written and verbal English.Detailed Customer Master Data ManagementProject management experienceHave strong communication, negotiation and strategic influencing skills with diverse, multi-functional stakeholdersMorningstar is an equal opportunity employerI10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

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