Customer support

2 days ago

Bengaluru, India 2coms Full time

Job Description International Voice Process Representative ============================== Summary We are seeking highly motivated and customer-focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO environment, you will play a vital role in delivering exceptional support to our clients. This is an exciting opportunity to build a career in a fast-paced and dynamic industry, with potential for absorption into client payroll based on performance and business needs. Responsibilities Provide exceptional customer support through voice-based interactions Handle customer inquiries, concerns, and feedback in a professional and courteous manner Utilize strong interpersonal skills to build rapport with customers and resolve issues efficiently Work collaboratively with the team to achieve sales and customer satisfaction targets Participate in structured training and development programs to enhance skills and knowledge Adhere to company policies, procedures, and quality standards Requirements Requirements: Qualification: Graduate or Undergraduate degree Experience: Minimum 6 months in a customer support or voice-based process Skills: + Excellent English communication (verbal) + Strong interpersonal skills and customer orientation + Ability to work in rotational and night shifts + Willingness to work with a globally respected brand + Immediate joiners or those with a maximum of 15 days' notice preferred Benefits CTC: Up to ₹56,000 per month (based on last drawn salary and experience) Laptop and other assets will be provided by the company. P.F + E.S.I + 5000/- performance bonus monthly. The company will give a two-way cab facility.  Requirements Excellent communication skills Good knowledge in customer handling Willingness to work in rotational and night shifts Immediate joiner preferred Compensation Expected Salary: CTC 40000 per month + other benefits (depends on last CTC and experience) Shift: Night Shift Notice Period: Immediate joiners or maximum 15 days notice Experience 6 months to 5 years experience in Customer Support, Technical Support, BPO, International Voice Process, Voice Process, Inbound, KPO, Outbound Process, US Process, UK Process, Australian Process, etc.

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