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Guest Relations Officer
3 days ago
Qualifications and Skills
- 1-3 years of experience in a guest relations or customer service role.
- Excellent communication skills in English and Malayalam, both written and verbal.
- Strong customer relationship management (CRM) skills.
- Ability to multitask and prioritize tasks effectively.
- Exceptional problem-solving and decision-making abilities.
- Flexibility to work in a fast-paced environment and adapt to changes.
- Positive attitude and willingness to go above and beyond to exceed guest expectations.
- Proficient in using MS Office applications.
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