Information Technology System Administrator

3 days ago

Tiruchirappalli, India Conserve Solutions Full time

Job Summary:

We are looking for a System Administrator with a minimum of 4 years of hands-on experience in managing end-user systems, IT support operations, and basic networking infrastructure. The candidate should be well-versed in Windows environments and capable of providing day-to-day support for desktops, workstations, servers, and basic networking equipment.

Key Responsibilities:

  • Provide support for desktop/workstation issues across the organization.
  • Manage and resolve tickets using the helpdesk/ticketing system within defined SLAs.
  • Install, configure, and troubleshoot Windows OS, drivers, and standard applications.
  • Perform routine file backups and ensure data recovery processes are in place.
  • Handle basic network setup including switch installations and LAN cabling.
  • Monitor hardware health and perform preventive maintenance.
  • Assist in managing Windows Server environments (user accounts, shared folders, permissions).
  • Ensure antivirus and Windows updates are regularly applied to all systems.
  • Support onboarding/offboarding activities like system allocation and deprovisioning.
  • Maintain proper documentation for IT assets and support activities.

Technical Skills:

  • Strong Knowledge on PC/Workstation Assembly & Troubleshooting
  • Strong knowledge of Windows 10/11 administration, software installations.
  • Basic understanding of Windows Server, Active Directory, DNS/DHCP.
  • Familiarity with ticketing tools like Zoho Desk, Freshservice, etc.
  • Exposure to switch installation, network cabling, and IP configuration.
  • Experience in using backup tools and handling data recovery.

Soft Skills:

  • Strong troubleshooting and analytical skills.
  • Good communication and coordination abilities.
  • Ability to multitask and work independently.

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