Application Engineer

4 weeks ago

mumbai, India Continental Disc Corporation Full time

Continental Disc Corporation, LLC (“CDC”) designs and manufactures safety-critical products that protect pressure-containing vessels from catastrophic failure. CDC is headquartered in Liberty, Missouri (outside Kansas City), and has manufacturing operations in Houston, Texas, and Ahmedabad, India with additional sales offices in India, the Netherlands and China. CDC benefits from being one of the most recognized brands in its industry and a reputation for outstanding quality earned over its more than 55 years of operation. CDC’s customers include blue-chip companies in the chemicals, oil and gas, pharmaceutical, general industrial, aerospace, defense, food and beverage, municipal, and other markets globally.

An Application Engineer performs a variety of duties to support the Regional Sales Manager in a designated region and help meet and exceed overall company sales goals.  This position is responsible for reviewing and analysing customer RFQ (request for quote), preparing quotations within standard lead time, coordinating both with customer and sales to provide effective and timely solutions.

Requirements

Essential Functions:

Ø  Act as a resource for customers and Reps in a designated territory, providing basic customer service in an effective, timely and pleasant manner.

Ø  Review of customer enquiry documents, P& ID diagrams, specifications etc.

Ø  To gather all details.

Ø  Sizing and selection of valves.

Ø  Preparing Techno commercial Proposal in line to customer technical requirements, commercial conditions of sales and delivery times

Ø  Address customer techno commercial queries and issues in a timely manner.

Ø  To collect project details against RFQs and upload in Salesforce (CRM).

Ø  To demonstrate sense of urgency in handling customer queries. If any technical data is missing, proactively coordinate with sales team, collect relevant data and respond promptly.

Ø  Perform other duties as assigned, based on workload and business need.

Ø  Order processing.

Ø  Within existing departmental guidelines, resolve discrepancies between confirmation order information and order processing information. Forward to appropriate personnel.

Qualifications /Experience:

Ø  2-3 year of experience in Quote process in an engineering company.

Ø  B.E. – Mechanical / Instrumentation Engineering.

Ø  Well versed in MS Office, experience of working on ERP.

Ø  Good knowledge of commercials terms.

Ø  Highly motivated and innovative.

Ø  Ability to multi-task, prioritize and manage time effectively.

Ø  Experience in Valve industries is preferred.

Behavioral:

Ø  Sincere dedication to the best interests of the company, its customers and employees.

Ø  Concern for quality, accuracy, and safety.

Ø  Attention to detail.

Ø  Ability to prioritize and manage own time efficiently to meet deadlines.

Ø  Positive attitude and ability to work well with others, including peers, members of management and outside vendors, Engineers, customers and visitors.

Physical requirements:

Ø  Sufficient manual dexterity to successfully use a computer.

Ø  Ability to sit for extended periods of time, up to 8 hours per day, though possibly more.

Ø  Sometimes required to stand and/or walk, up to 1 hour per day, and make occasional trips from the office area to the manufacturing area.

Ø  Ability to wear all required personal protective equipment when in the manufacturing area, including, but not limited to, safety glasses and safety shoes.

Benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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