ServiceNow Developer

21 hours ago

Bangalore, India Webority Technologies Full time

Must have requirements :

- System Administrator and Developer Certification on ServiceNow.

- Strong scripting knowledge (JavaScript, GlideScript, and REST API).

- Strong knowledge on at least One ServiceNow Module (ITSM, CSM, GRC, ITOM, CMDB).

- Expertise on CSM apart from another module is a plus.

- Good knowledge of ServiceNow components like business rules, ACL's, Script includes UI actions, UI Policy, Client Script, and flow designer.

- Strong knowledge of creating UI Pages, widgets, forms, workflows, notifications, record producers & surveys.

- Excellent communication and interpersonal skills, facilitating effective collaboration with diverse teams.

- Familiarity with Agile/Scrum development methodologies.

What you get to do in this role :

- Designing and architecting state-of-the-art applications and visualizations using the ServiceNow platform and related technologies.

- Hands-on development of ServiceNow applications and components, collaborating with business and analytics teams.

- Providing counsel to business stakeholders on latest trends, best practices, and alternative designs.

- Collaborating with the Product Owner, Lead Developer & Business Analyst to analyze requirements, determine scope, and ensure timely, high-quality deliverables.

- Creating comprehensive technical documentation, engaging with stakeholders, and participating in training and knowledge-sharing activities.

- Proactively identifying opportunities for process improvements and optimization within the ServiceNow platform, particularly in the context of customer service management modules.

Essential Skills/Experience :

- Bachelor's degree in computer science, Information Technology, or a related field.

- 5-8 years of overall experience with hands-on application development on the ServiceNow platform.

- ServiceNow Certified CSA (Certified System Administrator), Developer & Implementation Specialist.

- Strong knowledge of ServiceNow core platform capabilities, principles, and best practices.

- Proven experience in ServiceNow development projects.

- Proficiency in scripting languages like JavaScript, GlideScript, and REST API.

- Solid knowledge of web technologies (HTML, CSS, XML, JSON, AngularJS) and database concepts.

- Good knowledge of ServiceNow components like business rules, ACL's, Script includes UI actions, UI Policy, Client Script, and flow designer.

- Experience of working with ServiceNow CSM application is essential.

- Hands-on experience on development of Configurable Workspace, Service Portal, and UI Builder.

- Experience with ServiceNow integration techniques and third-party integrations.

- Strong knowledge of creating UI Pages, widgets, forms, workflows, notifications, record producers & surveys.

- Strong analytical and critical thinking skills with the ability to address complex technical challenges.

- Experience on upgrading ServiceNow instance to new release.

- Some experience in Performance Analytics and Generative AI for CSM.

Good to have Skills :

- Familiarity with Agile/Scrum development methodologies.

- Excellent communication and interpersonal skills, facilitating effective collaboration with diverse teams.

- Enthusiastic about developing state-of-the-art solutions.

- Ability to thrive in a fast-paced, deadline-driven environment.

- ITIL Certification is a plus.

- Stay informed about ServiceNow updates, new features, and best practices.

(ref:hirist.tech)

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