ServiceNow Developer

4 days ago

India Marktine Technology Solutions Full time

Job Title: ServiceNow Developer (6 Years Experience - CMDB, ITOM, ITAM Integration). Location: Remote. Job Type: Contract/Freelance. Overview:. - We are seeking an experienced and talented ServiceNow Developer to join our team. - The ideal candidate will have over 6 years of experience in ServiceNow development, specifically focusing on Configuration Management Database (CMDB), IT Operations Management (ITOM), and IT Asset Management (ITAM) integrations. - This role will require a deep understanding of ServiceNow platform capabilities and a strong ability to deliver solutions that enhance and integrate with enterprise systems. Key Responsibilities:. - Design, develop, and implement ServiceNow solutions with a focus on CMDB, ITOM, and ITAM modules. - Integrate ServiceNow with various enterprise tools and systems using ServiceNow's IntegrationHub, Web Services, and other integration methods. - Build and configure CMDB data models, Discovery processes, and event management within ITOM. - Develop and manage Asset Management workflows and policies to optimize asset lifecycle management and integrations with other systems. - Design, configure, and implement automated processes within ServiceNow that support the management of IT services and assets. - Collaborate with cross-functional teams to gather requirements, design solutions, and ensure timely delivery of projects. - Support and maintain ServiceNow platform by providing ongoing troubleshooting, updates, and performance optimization. - Implement and customize ServiceNow applications, including Service Catalog, Incident Management, Change Management, Problem Management, and more. - Ensure compliance with best practices for ServiceNow development and maintain code quality through unit testing and documentation. - Provide technical guidance to junior developers and assist in training efforts to improve team knowledge. - Participate in peer reviews of design and code to ensure the quality and maintainability of the application. - Provide ongoing support for integrations, including troubleshooting, upgrades, and performance tuning. Required Skills & Qualifications : - Minimum 6 years of experience in ServiceNow development and implementation. - In-depth expertise in ServiceNow CMDB, ITOM, and ITAM integrations. - Strong experience with ServiceNow Discovery, Event Management, and Orchestration. - Proficient in ServiceNow scripting (Business Rules, Script Includes, UI Actions, and Client Scripts). - Strong knowledge of integration methods such as Web Services (REST, SOAP), MID Server, and IntegrationHub. - Experience with ServiceNow updates, patches, and upgrade procedures. - Ability to implement and configure core modules of ServiceNow including Service Catalog, Incident, Change, and Problem Management. - Hands-on experience with ServiceNow data modeling, configuration management, and asset management processes. - Familiarity with ITIL processes and best practices in ServiceNow implementations. - Excellent communication, problem-solving, and analytical skills. - Ability to work both independently and in a team-oriented environment. Preferred Qualifications : - ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). - Experience with ServiceNow Virtual Agent and Performance Analytics. - Experience with ITIL v3 or v4 certification. - Familiarity with cloud platforms such as AWS or Azure and their integrations with ServiceNow. (ref:hirist.tech)

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