Dental Clinic Manager

3 weeks ago

Gurugram, India PassionWorkx Full time

Work Location

Sector-49, Gurugram

Employment Type

Full-Time | 6 Days a Week

Salary - 50k

Position Overview

We are seeking a dynamic and experienced Dental Clinic Manager to oversee the daily operations of our state-of-the-art dental clinic. The ideal candidate will ensure smooth patient flow, manage staff, maintain compliance standards, and deliver an excellent patient experience.

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Key Responsibilities

Clinic Operations & Administration


• Oversee day-to-day functioning of the dental clinic.


• Manage patient appointments, minimize waiting times, and ensure smooth workflow.


• Maintain accurate and confidential patient records (digital and physical).


• Ensure compliance with QCI, CGHS, and other regulatory requirements.

Staff Management


• Supervise and guide front office, dental assistants, and support staff.


• Prepare staff duty rosters and manage leave schedules.


• Conduct training sessions and performance evaluations.

Patient Care & Experience


• Monitor patient satisfaction and address queries/complaints promptly.


• Implement systems for collecting patient feedback (Google reviews, surveys, etc.).


• Ensure patient comfort and adherence to confidentiality protocols.

Inventory & Equipment Management


• Track dental materials, consumables, and medicines.


• Coordinate with vendors for timely supply and billing.


• Schedule regular maintenance of dental chairs, scanners, and radiology equipment.

Finance & Reporting


• Oversee billing, cash management, and expense tracking.


• Coordinate with accounts team for vendor payments and insurance claims.


• Prepare daily/weekly/monthly clinic performance reports.

Marketing & Outreach


• Coordinate with the marketing team for digital campaigns and clinic branding.


• Assist in organizing dental camps, patient awareness programs, and community events.

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Qualifications & Skills Required


• Graduate in Healthcare Management, Hospital Administration, or related field (MBA preferred).


• 3–5 years of experience in healthcare or dental/medical clinic management.


• Strong leadership, communication, and people management skills.


• Knowledge of healthcare compliance (QCI, CGHS) and infection-control practices.


• Proficiency in MS Office, patient management software, and digital reporting.


• Ability to multitask, problem-solve, and handle patient relations professionally.

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